Engineer in Operations Monitoring

Gas Natural de México S.A. de C.V.

Responsible of the Reporting and Information requests of the Operations and Costumer Service Department, as well as the Re-engineering an Automation of administrative processes, reducing timeframe for information delivery, personnel and resources and unnecessary processes. Responsible of SICA's analisys, design and administration, a company developed system for the administration, allocation and recovery of clients' debt whom fail to pay their gas invoice.