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I am a Business Studies undergraduate at London Southbank University. Over the past years, I have acquired a wealth of retail knowledge and experience. I have a strong work ethic and I am eager to learn new skills. During past experiences, I always show a strong motivation to contribute to the productivity of a company. I have a reliable and adaptive personality and I am motivated to take my career further. I also have knowledge of marketing, advertising & promotion especially as I am specialising in them during my final year pathway at university as part of my degree in Business Administration.

Work experience

Jun 2014Sep 2014

Customer Service Assistant

  • Responsible for serving customers quickly on the checkouts
  • Working efficiently to meet Items Per Minute (IPM) target
  • Tasked with end of shift responsibilities such as cashing up
Sep 2013Jan 2014

Sales Assistant

Croydon Village Outlet
  • Responsible for the till and carrying out sales
  • Sales experience in various departments (Including but not limited to; menswear, gifts, furniture & bedding)
  • Handled client queries and complaints accordingly, strengthening my communication and problem solving skills
  • Organized the visual merchandising for displays on the shop-floor
Nov 2012Dec 2012

Sales Advisor

Marks & Spencer
  • Experience in fast paced and demanding retail environment during a peak season
  • Worked in express and normal tills in the food department,
  • Notified customers of special offers and up-sold additional products to them
  • Responsible for several end-of-day tasks (e.g., closing shutters on refrigerators)
  • Provided a high level of customer service within a hectic retail environment during a busy period of the year
Nov 2010Sep 2012

Sales Assistant

  • Sales experience in several departments (Including but not limited to; bathroom, fittings, curtains & home-wear)
  • Managed a department and supervised temporary staff which allowed me to develop leadership and managerial skills
  • Assisted customers with queries and/or complaints
  • Organized visual merchandising: created attractive displays and strategic positioning
Jun 2009Aug 2009

Teaching Assistant

Crystal Palace Study Centre
  • Participated in study sessions and helped children during group activities
  • Developed communication skills, especially when working with young children
  • Improved Microsoft Office skills, primarily Word and PowerPoint
  • Further developed clerical skills; such as telephone manner and interpersonal skills


Sep 2012Jul 2015

London Southbank University
  • B.A (Hons) Business Administration
Sep 2010Jul 2012


Coulsdon College
  • A Level Business Studies
  • A Level ICT
  • A Level Psychology


Time Management

I consider myself incredibly well organised & set myself personal goals

Social Media

I have experience with all major and non-major social networks


I am comfortable with the use of OSX operating systems 

Microsoft Windows

I am comfortable with the use of Windows operating systems; even with more complex tasks

Sales Experience

My background experience in retail has enhanced my ability to sell

Communication Skills

I find it easy to communicate with others in all types of situations

Adobe Photoshop

I have basic ability with the use of Adobe Photoshop

Microsoft Office

I have intermediate skills with the use of Microsoft Office