Michel Menahem

Michel Menahem

Summary

IT Services executive and Project Manager, with large experience managing international teams and complex projects.

Worked in companies like HP Brazil, and Compaq Computer Brazil.

Electronic Engineer, graduated on Pontificia Universidade Catolica do Rio de Janeiro (PUC / RJ - Brazil), with Portuguese as my native language, and fluent in both English and Spanish.

Work History

Work History
Jul 2002 - Sep 2007

Latin America Coordinator

Hewlett-Packard (HP) Brazil

oRepresented LAC before Americas (USA, LAC & Canada) and worldwide

oDeveloped and implemented optimizations in policies, processes and proceedings

oProject Manager responsible for the implementation of new corporate tools (including SAP), and new working methods (processes, flows, responsibilities, etc.)

oDeveloped new strategies and coordinated work performed in each of the countries

oOptimized customer project management through the specification of new tools and processes, being also appointed as Project Manager for it´s development and implementation

oDeveloped, as part of the worldwide team, new methods focused on optimizing and reducing costs, taking into consideration legal and cultural issues affecting countries where HP has business

oProvided support to Sales and Business units, through effective management of customer´s contracts, installed base, project financial results and forecasts

oSingle point of contact for the implementation of global customer projects affecting LAC

Dec 2000 - Jul 2002

Outsourcing Services Manager

Compaq Computer Brazil

oStartup of the Outsourcing business unit for Compaq do Brasil, including infrastructure, tools, processes and people (over 100 resources)

oCustomized worldwide service initiatives to align with Brazilian market needs

oDeveloped marketing strategies

oDeveloped Sales incentive programs for Outsourcing Services and Business Critical Services

oTrained the sales team on new outsourcing and business critical services

oAssessed customers to identify business needs, and coordinated solution architects on the development of customized solutions

oActively participated on the process of selling customized solutions, including cost and price definition, and technical and commercial proposal development

oDeveloped risk assessment and contingency plans for customized projects

Jul 1990 - Dec 2000

Project Manager

Digital Equipment do Brazil

oAssessed customers to identify business needs, and coordinated solution architects on the development of customized solutions

oActively participated on the process of selling customized solutions, including cost and price definition, and technical and commercial proposal development

oDeveloped risk assessment and contingency plans for customized projects

oProposed, and has been assigned responsible for the creation of a BID team, dedicated to the development of customized solutions. Responsibilities included tool specification and development, and resource identification and training

oWorked both as a Consultant and Project Manager, on the development of customized solutions for internal and external customers

oActed as Systems Analyst, Consultant, Database Administrator, and instructor for external customer projects

Education

Education
Dec 2001

Certified

Unicamp
Aug 1993

Digital Equipment Corporation
Jul 1983

Bachelor

PUC / RJ

Skills

Skills

Languages

- Portuguese - Native - English - Fluent - Spanish - Fluent