Profile

I have over 20 years of experience in various industries such as IT, Insurance, Banking, Financial Planning, and also the Mortgage Industry.  I worked in an array of positions ranging from technical to managerial to owner of MLM Consulting, Incorporated, a computer consulting firm.  I have working experience on many windows platforms from desktops to servers, various hardware platforms, a wide variety of software, networking, backup, and data recovery.

I would like to describe myself as someone who finds solutions easily. I love challenges and finding solutions not confined to any one technology. My natural troubleshooting skills, excellent interpersonal skills, ability to quickly adopt newer technologies, fast learning skills and desire to always exceed expectations with a proven record of 14 years of satisfied customers for MLM Consulting, Inc. makes me a perfect fit for your corporation .

Work History

Work History
Oct 1998 - Present

Owner/President

MLM Consulting, Incorporated

  • Sole owner of a business providing complete and fully secure check printing solutions as well as other IT support for 40+ large corporations throughout the United States
  • Started MLM Consulting to maintain the same quality support and service that the clients were used to me providing after Brooks Allan's software division was eliminated
  • Manage all aspects of the business including customer service, technical support, training, sales, purchasing, and accounting
  • Utilized my programming skills to create scripts to allow the check data to be integrated from the mainframe systems into the check printing software
  • Designed, developed and implemented custom software/hardware packages for entirely secure accounts payable and payroll check printing systems to large corporations throughout the country
  • Facilitated training to department heads and employees in clients' accounts payable departments and created training manuals for future use
  • Provided turnkey installation of software and hardware both onsite and over the internet
  • Offered round the clock technical support and troubleshooting including complete system rebuilds if required
  • Hardware troubleshooting and repairs on computers, printers and hand held devices
  • Restored key data on corrupted hard drives as needed
Feb 1996 - Oct 1998

Vice President of Technical Support

Brooks Allan, Incorporated

  • Designed, developed and implemented custom software/hardware packages for entirely secure accounts payable and payroll check printing systems to large corporations throughout the country
  • Facilitated training to department heads and employees in clients' accounts payable departments and created training manuals for future use
  • Provided turnkey installation of software and hardware both onsite and over the internet
  • Offered round the clock technical support and troubleshooting including complete system rebuilds if required
Dec 1991 - Feb 1996

Office Manager/Technical Supervisor

Woodfield Planning Corporation

  • Used advanced programming skills to develop and implement a completely custom software program to automate the mortgage tracking process from start to finish and maintain all customer data.
  • Organized and conducted computer software training sessions for employees and prepared technical training manuals for software packages
  • Researched and evaluated new technical advances and made decisions on all computer and office equipment purchases
  • Created various marketing materials for the entire company
  • Used strong organizational skills to completely move the business operations into a new office complex including ordering furniture, ordering computer equipment and working with architects to design the individual offices
  • Responsible for planning all aspects of business meetings from Open House for the new location to seminars to bring in new clients
  • Set up /maintained the office network and provided technical support to all employees and officers.
  • Responsible for the day-to-day operations of the office, including hiring and firing
Apr 1990 - Dec 1991

Insurance Brokerage Assistant

Oak Brook Financial Group, Inc.

  • Provided insurance proposals and marketing materials (including Harvard Graphics Colored charts and Power Point Presentations) for 260 Brokers
  • Trained brokers on computer software
  • Processed insurance proposals, applications, and claims
Jul 1988 - Apr 1990

Insurance Department Manager

Kurk & Kurk Financial Group, Inc.

  • Responsible for creating the insurance department from the ground up
  • Oversaw day-to-day operations of the department and managed as many as eight employees at one time
  • Trained insurance agents on proposal software, processing applications, and insurance products
  • Programmed customized software for insurance agents' commissions
  • Prepared all insurance agents' status reports. 

Education

Education

Associate of Applied Science in Electronics

DeVry University

Graduated Summa Cum Laude 

GPA 3.82/4.00