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Proficient with Windows XP, Apple, and NEXT operating systems. Administrator for REPS database software, All Adobe products through version CS3, Quark, Excel, Microsoft Word, Power Point, Microsoft Access, QuickBooks. Experience with Corel, and MAS90.

Work experience

Nov 2005Present

Sales & Marketing Assistant

Kisco Senior Living

Sales & Marketing Assistant for the corporate office of a senior living community management company.Support corporate office Sales & Marketing Director and provides support to Sales & Marketing Directors and Executive Directors at 20 individual communities. Provide sales training for all new sales associates as well as training in REPS database software. Coordinate printing and advertising for all communities and corporate office.Responsible for reporting and auditing of sales data.

Aug 2004Oct 2005

Document Management Specialist / Graphic Designer

Electronic Printing Solutions, Inc

Document Management Specialist / Graphic Designer for printing company. Prepared customer-supplied files for prepress.Created custom layouts and designs for printed and promotional projects.Assisted other departments as needed.

Feb 2000Aug 2004

Office Manager / Customer Service / Executive Assistant

Office Manager / Customer Service for PC Board design company in the semiconductor industry.Executive Assistant to the CEO.Duties consisted mainly of customer support, interfacing with vendors, accounting functions, and managing the office.Specific responsibilities included providing custom pricing quotes, order processing, purchasing, data entry and auditing of internal databases. Evaluated vendor performances on a daily and monthly basis. Coordinated vendor trade shows.Designed and distributed promotional and marketing materials for the company.

Aug 1999Jan 2000

Customer Service Representative

Canyon Graphics

Customer Service Representative for printing company.Assisted customers new and in-house orders.Interfaced between customers and Estimating Department, Art Department, Production Departments, and Shipping Department.Coordinated billing adjustments and credits. Advised customers of order status and progress.Trained other customer service representatives.Knowledge of offset, silkscreen, and flexographic printing methods.

Oct 1997Aug 1998

Customer Service Representative

Modern Postcard, Inc.

Customer Service Representative for the Art Department. Duties included interfacing between clients, Art Department, Digital Department, Scanning and Shipping Departments.Coordinated billing adjustments and credits.Assisted clients with various design and color aspects of their unique postcard or promotional materials orders.Trained in layout, design, color reproduction issues, cropping, and evaluation of original and camera ready materials.Knowledge of four color printing process and techniques.

Dec 1995Oct 1997

Customer Service Representative

Customer Service Representative for a biological research company. Duties included taking customer orders, coordinating returns, assisting customers with product and pricing questions.Responsible for issuing custom order pricing quotes.Trained other customer service representatives.Coordinated vendor trade shows.Also in charge of accounts payable, accounts receivable, petty cash, and maintaining vendor files.Received technical training and lab experience with biological products and chemistry.