Michelle Starkey

Design Consultant

More than 10 years of experience in the design industry
Well-cultivated aesthetic eye and creativity, developed through years of experience in the design industry
Strong customer services skills cultivated throughout a variety of positions in the customer service industry
Professional sales skills and knowledge developed through commission-based and sales leadership positions
Possess leadership and management qualities developed through in-office management experience
Advanced computer skills and experience with QuickBooks, Peachtree, Microsoft Excel, Word and PowerPoint
Self-motivated; highly skilled in generating business leads
Superior organizational and time management skills

Lead designer in my district in 2014, grossing the highest sales and generating outstanding customer feedback
#1 Design Consultant in the nation for drapery and soft shade sales
Provide high-quality, personalized design consultations
Work with clients and installers to complete projects in a timely and budget-friendly manner
Generate sales leads via client referrals and independent marketing to grow company revenue
Collaborate with internal department and installers to streamline projects
Use extensive knowledge of Hunter Douglas and Norman Shutters products to accommodate client needs and upsell various products
Train more than 15 design consultants annually

Provided ongoing support to mall management staff
Assisted in onsite management of events, promotions and sponsorships
Obtained and process all monthly short-term leasing rent and tenant sales.
Managed and maintain monthly and annual budget. Prepare and deliver documents for corporate review
Managed accounts payable and receivable including purchase orders and service agreements.

Oversaw all aspects of site projects to insure they are completed in a time and budget-friendly manner
Inspected and reviewed projects to monitor compliance with building and safety codes, and other regulations.
Planned, organized, and directed activities concerned with the construction and maintenance of work sites
Hired and oversaw workers to ensure projects are being completed in compliance with safety codes
Provided detailed, daily reports to my superior regarding the status of more than a dozen projects

Prepared client and business partner project proposals and contracts
Planned, executed, and finalized projects according to strict deadlines and within budget
Managed daily office tasks including arranging client consultations and installations
Worked with clients to create and implement custom designs for their home or office.