Michelle Starkey
Design Consultant
- More than 10 years of experience in the design industry
- Well-cultivated aesthetic eye and creativity, developed through years of experience in the design industry
- Strong customer services skills cultivated throughout a variety of positions in the customer service industry
- Professional sales skills and knowledge developed through commission-based and sales leadership positions
- Possess leadership and management qualities developed through in-office management experience
- Advanced computer skills and experience with QuickBooks, Peachtree, Microsoft Excel, Word and PowerPoint
- Self-motivated; highly skilled in generating business leads
- Superior organizational and time management skills
Work experience
Feb 2014 - Present
Design Consultant
- Lead designer in my district in 2014, grossing the highest sales and generating outstanding customer feedback
- #1 Design Consultant in the nation for drapery and soft shade salesĀ
- Provide high-quality, personalized design consultations
- Work with clients and installers to complete projects in a timely and budget-friendly manner
- Generate sales leads via client referrals and independent marketing to grow company revenue
- Collaborate with internal department and installers to streamline projects
- Use extensive knowledge of Hunter Douglas and Norman Shutters products to accommodate client needs and upsell various products
- Train more than 15 design consultants annually
May 2013 - Feb 2014
Office Manager
- Provided ongoing support to mall management staff
- Assisted in onsite management of events, promotions and sponsorships
- Obtained and process all monthly short-term leasing rent and tenant sales.
- Managed and maintain monthly and annual budget. Prepare and deliver documents for corporate review
- Managed accounts payable and receivable including purchase orders and service agreements.
Dec 2012 - May 2013
Project Manager
Makan Construction
- Oversaw all aspects of site projects to insure they are completed in a time and budget-friendly manner
- Inspected and reviewed projects to monitor compliance with building and safety codes, and other regulations.
- Planned, organized, and directed activities concerned with the construction and maintenance of work sites
- Hired and oversaw workers to ensure projects are being completed in compliance with safety codes
- Provided detailed, daily reports to my superior regarding the status of more than a dozen projects
May 2009 - Dec 2012
Design Consultant and Office Manager
- Prepared client and business partner project proposals and contracts
- Planned, executed, and finalized projects according to strict deadlines and within budget
- Managed daily office tasks including arranging client consultations and installations
- Worked with clients to create and implement custom designs for their home or office.
Education
2006
Associate of Arts
Art Institute of New York
2004
Business Management Certificate
SUNY