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Michelle Ritter

Highly enthusiastic customer service professional with 25 years client consultation and sales experience.


Sep 1982Jun 1995

1995 Los Medonas Community College Pittsburg, CA
 Coursework in Business Administration, 3.27 GPA, Honor Society Academic Achievement Award

Work History  

May 2006Oct 2012

Floral Designer

Mountain Floral And GiftsMariposa,CA  95338

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders for the floral shop.
Created, Developed floral arrangements for in store specials and holidays,Increased, sales with weekly specials, Maintained, Managed, Organized floral store and display cases, Oversaw and Planned holiday sales, Processed all product incoming.
Recommended product for planned events,Responded to all tasks as needed.
Supported,Scheduled,Trained new employees.
Managed projects according to time line and seasonal changes.Informed prospective purchasers about Floral arrangements and price.
Organized and maintained inventory and plants and fresh flowers in the shop/sales area.
Tracked current and emerging floral and interior trends.Recommended and executed product pricing strategies.


, Data entry
Data collection
Customer service,
Strong organizational skills
Active listening skills
Energetic work attitude
Microsoft Office Suite,
Telecommunication skills
Large cash/check deposits expert
Invoice processing
Telephone Skills