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Michelle Owens

Passionate analytical virtuoso; wholeheartedly enthusiastic about brainstorming, troubleshooting, evaluating, researching, collecting data,  restructuring, optimizing,  problem-solving.  Expert in cross-departmental communication and relationship-building. Detail-oriented, open-minded & enthusiastic learner with a proven track record of success working in a remote position.

Skills & Core Competencies

TECHNICAL ABILITIES

  • Accounts Payable 
  • Accounts Receivable
  • Accruals: Cost & revenue
  • Account reconciliation
  • Bank reconciliations
  • Procurement p-card credit card management
  • Purchase orders
  • Expense reports
  • Journal entries 
  • Dashboard metric reporting
  • Forecasting & trend analysis
  • Vendor management & dispute resolution
  • Project financial oversight & milestone adherence
  • Cost mapping
  • Data visualization
  • Cost-based project accounting
  • Health care/nursing services financials
  • Home health billing
  • Impact analysis & risk management
  • Auditing source data
  • Monitoring adherence to best practices/GAAP
  • Process automation form creation 
  • Highly skilled in identifying data sharing opportunities & dependencies
  • Extensive customer service experience; internal and external
  • Presentations to Executive Leadership/c-suite team
  • Clinical research experience, including extensive training in data privacy, PHI, GCP/ICH,  HIPAA
  • Database management & software
  • Records management 
  • Identifying & documenting system requirements
  • Budget development 
  • RFP responses & ballpark estimates
  • Budget analysis & reconciliation
  • Budget amendments  & change orders
  • Bid defense responses 

ADDITIONAL STRENGTHS

  • Open-minded adaptable learner
  • Thoughtful & articulate communicator 
  • Diplomatic & respectful listener
  • Troubleshooting & problem-solving expert
  • Lateral thinking & logical reasoning mastermind (INTJ)
  • Established "go-to" key player 
  • Approachable, team-minded, & diplomatic  
  • Self-motivated; requires little supervision
  • Dependable & committed worker
  • Skilled in managing multiple priorities
  • Works well under pressure
  • Reliable; consistently meets deadlines
  • Confident; willing to ask questions and share knowledge
  • Responsible;  firmly believes in self-accountability 

SOFTWARE EXPERIENCE 

  • JD Edwards
  • Oracle
  • QuickBooks and QuickBooks Online
  • Hyperion Essbase cube reporting 
  • Highly proficient in Microsoft Excel (Vlookup, pivot tables)
  • Microsoft Word, Access, PowerPoint, Outlook, Publisher
  • Google Sheets & Google Docs  
  • Interplx Expensenet
  • Kronos, Taleo, Workday, eTIME, ADP 
  • Adobe Connect
  • WebEx 
  • Skype for Business 
  • Microsoft Dynamics CRM 

Professional Experience

20132018

Senior Business Analyst

UBC (formerly an Express Scripts company)

Transferred from the  UBC finance department to Nursing Operations Team in 2013.  This lateral transfer led to a promotion from Data Analyst to Senior Data Analyst  within the first 18 months as a result of exceptional performance and stretch goals achieved while working in the newly created Data Analyst position.  

Received a second in-line promotion to Senior Business Analyst in 2018, due to stretch tasks expanding into permanent responsibilities.  The Senior Business Analyst is a management level position with one direct report. 

20112013

Accounting Supervisor

UBC (formerly an Express Scripts company)

Reported directly to Senior Director of Finance; managed all departmental operations for a team of Financial Specialists.  Charged with responsibility of final oversight of purchase orders, client invoicing, high-volume accounts payable validation, submission of company-wide payroll for 1000+ employees, petty cash, journal entries, month/quarter/year end fiscal close processes, analysis, and reporting. 

20022011

Financial Analyst

UBC (formerly an Express Scripts company)

Recruited as a temporary worker in the Accounting Department in January 2002.  Offered a full time Financial Specialist position in June 2002.  

Promoted to Financial Analyst in 2005.  Completed journal entries,  compiled month/year end analysis, conducted account reconciliations, account research, and identified & investigated unusual transations. 

19922001

Department Manager

Burlington - multiple locations

Promoted to Cash Room Auditor after one year of employment in Madison, WI.  Moved to Wichita, KS in 1999.  Based on the strength of the reference provided by the Store Manager in Madison, was hired in Wichita as a Department Manager.   Organized departmental processes and retrained staff to adhere to corporate standard,  eliminating 30-60 day backlog of new shipments and clarifying departmental procedures.   Managed team of 4-5 employees in a high-performing, low-turnover atmosphere.   Received highest marks for superior department performance per corporate rating system:  consistently received departmental scores of " straight A's" in a store with an overall rating of C.

Education

20132015

Bachelor's of Science Information Resource Studies, cum laude

Emporia State University

Interdisciplinary Business Information tract concentrated in research methods, information literacy, information technology, organizational processes, and business communication. 

Course work included:   business technology systems, information reporting, data analysis, and project planning.  Capstone project focused on the design and creation of a full-scale time in motion machination designed to track the administrative and RN labor training costs involved in providing quality home health services to clinical trial subjects receiving  in-home health care services.