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Summary

Customer-centric professional with a proven capacity to interface effectively with all levels of personnel and clients of diverse backgrounds.  Knowledgeable in corporate finance and accounting concepts as well as organizational communication and general administration.

Work History

2013Present

Substitute Teacher

Regional office of Education Christian-Montgomery Counties

*Facilitate student learning by assessing classes and determining the best way to do their work.

*Assist student learning by studying complex topics and relaying information based on different learning styles.

*Cooperate with classroom aids to build a productive and positive classroom environment that is conducive to learning and student creativity.

20142016

Shift Manager

Hardee's MIH Incorporated, Hillsboro, IL

*Demonstrate the ability to completely lead the restaurant as the person in charge.

*Handle cash on hand for the store, including verifying deposits, reconciling cash drawers, and safe settling.

*Ensure health code compliance.

*Labor, shift, waste, and inventory control.

*Deliver quality food and beverage service with every guest.

*Promote repeat and referral business.

20122013

Accounts Receivable Supervisor

Blackburn College, Carlinville, IL

*Developed and implemented financial policies and systems that track and record school revenues.

*Worked closely with financial aid office to put together payment plans that enable students to pay school tuition and registration fees.

*Managed Bursars window responding to all inquiries from students, parents, lenders, faculty, and administration. 

*Managed student ran office responsible for merging classroom applications to professional job positions.

*Verify charges, payments, and adjustments made to student accounts are accurate and posted in a timely manner.

*Process monthly invoice billing statements.

*Determine A/R holds on student accounts

20062009

Sr. Accounting Associate

Deere & Company, Moline, IL

*Perform expense report audits.

*Administer the Corporate Travel Card Program.

*Reconcile the more complex accounts, identify discrepancies found and provide the corrective action to be taken.

*Prepare various financial reports.

20002003

Credit Manager

Hatco Corporation, Milwaukee, WI

*Obtained revenue by processing invoices; resolving missed payments; updating financial records; and supervising staff.

*Met accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; and implementing corrective actions.

*Collected accounts by contacting commercial customers; investigating circumstances of nonpayment; negotiating and resolving conflicts; and expediting payment.

*Managed staff of 4.

*Managed bad debt and third party collections.

19962000

Credit Manager

Groen, A Dover Industries Company, Byram, MS

*Accomplished accounts receivable human resource objectives by selecting, orientating, training, assigning, scheduling, coaching, counseling , and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; and adhering to policies and procedures.

*Supported financial planning by forecasting cash.

*Met accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; solving problems; and identifying system improvements.

*Maintain financial security by adhering to internal accounting controls.

*Updated receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.

*Acted as Customer Service Manager for ten months.

Education

20132014

Masters in Professional Counseling

Liberty University

Interested in Mental Health disorders and Addictions and Recovery.