Michelle kessler

  • Treasure Coast Area  Florida  772-453-4833
Michelle kessler

IT/Technical Sales - Trainer/Professional Educator

Summary

Experienced sales professional with a proven history in technical, solution-based sales.  Extensi

and financial proven record for increasing sales and market share while providing excellent customer service and follow-through.  Accomplished qualifications in identifying and capturing market opportunities to accelerate expansion, increase revenues and support sell through of products and services. Extensive background in new product launch, product management, and account management and retention.

Work History

Work History
Aug 2014 - Present

Travel Team North Representative, CSR, Teller

Oculina Bank
  • 'Universal Banker' cross-trained and adept in all branch positions including manager, customer service representative and teller.
  • Seamlessly functions in all positions;  provides exceptional banking experience to customers at every touch point.
  •  Provides superior banking knowledge, technical expertise and solution sales 'know-how' to ensure customer needs are met and exceeded at every opportunity.
May 2003 - Apr 2004

Channel Sales Manager, East Coast

Toshiba America Information Systems
May 2000 - May 2003

Sales Support Representative Supervisor - East Coast

Toshiba America Information Systems
  • Promoted to position
  • Hired, trained and supervised 9 Sales Support Representatives on the East Coast (Miami to Maine).
May 2000 - May 2001

National Sales Trainer

Toshiba America Information Systems
  • Promoted to position.
  • Designed and delivered training classes/materials for Toshiba's computer products, services and technologies.
  • Created custom training programs in alignment with company's sales, marketing and service goals.
  • Delivered training classes to a wide-range of Toshiba's channel partners including Amazon.com, the Home Shopping Network, QVC and TechDta.
Aug 1998 - May 2000

Sales Support Representative, Central to Northern Florida

Toshiba America Information Systems
  • Designed, delivered and evaluated training classes and instructional materials on Toshiba's computer 

Education

Education
2006 - 2007

Educator Preparation Institute, Certificate of Completion

Indian River State College

4.0 GPA.  Coursework included Human Development and Learning, Instructional Strategies and Technology for Educators.

Aug 1992 - Dec 1996

Bachelor of Arts in English, concentration in writing and organizational communication

University of Central Florida

Studies included mastery of communication in writing, speaking and listening within an organization.