Profile

Dedicated communications professional with 14-years of experience in journalism and a proven ability to create and execute solutions that engage and mobilize key stakeholders. Experience includes communications leadership for CNN and external communications for a martial arts school.

Work History

Work History
2014 - Present

Communications Specialist

Independent Consultant

Supported a budget of $30,000 while overseeing the content deployment of employee SharePoint 2013 site for Cricket Wireless while contracted. Researched, wrote, and edited internal communications materials such as an AP style guide, news articles, contributor policy, site governance, adoption strategy, training manuals & instructor guide. Collected weekly site metrics. Distributed weekly corporate communications via email.

Created:

  • Custom lists & libraries
  • Overlay calendar
  • Document Repository with ID search function
  • Project Center which included timelines & Gantt charts
2011 - 2014

Internal Communications Specialist - Technical Operations

CNN 

Drove the creation and delivery of an internal grass-roots led employee newsletter for national & international teams. Led virtual team in researching & writing stories of interest to employees. Wrote strategic communication plans. Event planning for Town Hall meetings. Coordinated corporate volunteer events fostering department’s community outreach.

Highlight:

Improved employee engagement through internal SharePoint 2010 site from 800 views per day to over 64,000 views per day in the first month.

2000 - 2014

Broadcast News Analyst - Technical Operations

CNN

Executed video elements in a fast-paced live television environment. Directed a team of 5 during pre/post production shoots. Wrote dynamic, high impacting technical training manuals aiding peers in achieving annual performance goals. Collaborated with cross-functional teams to support logistics for live news programs.

Career Highlights:

  • Successfully promoted numerous times to increasing levels of responsibility
  • Communications Project Coordinator for CNNI HD Project
  • Communications Lead for employee newsletter
  • Project Coordinator for Volunteer Involvement Program
  • Project team member for the Tech Ops Mentoring Program
2012 - 2013

Facilitator

Turner Broadcasting System, Inc 

Supported the Corp Tax department in creating employee engagement programs. Prepared meeting agendas and established team goals. Guided group processes to ensure meetings ran well and achieved a high degree of consensus. Generated status reports and provided recommendations to upper management.

Development of:

  • Career Development Plan
  • Rewards & Recognition Program

Education

Education
2010 - 2011

Project Management, Certificate

Kennesaw State University
2008 - 2010

M.A Communications Management

Webster University

Honors Graduate

1996 - 2000

B.Sc Communications

Ohio University

Minor: Psychology, Journalism

Volunteer

2015 - Present | Volunteer | Atlanta Pet Rescue & Adoption

Socialize dogs making them preferable for adoption.

• Clean and disinfect the animal areas
• Supervise dogs during adoption hours
• Provide positive human interaction and socialization for the dogs and cats
• Feed and water the dogs and cats
• Providing administrative assistance

2009 - 2013 | Social Media Manager | Smyrna Black Belt Academy

Redesign of school website using GoDaddy eCommerce solutions. Advised content strategy for website. Tracked metrics for web traffic using Google Analytics. Executed timely & relevant messaging of school activities using social media tools.

Highlights:

  • Increased school web traffic by 25% in the first month
  • Increased Facebook membership by 100% in the first quarter
  • Social tools: Facebook, Twitter, Blogger, foursquare, & YouTube
  • Worked pro bono

Skills

Skills

Journalism

Accelerated self-motivator with over 14 years journalism experience with CNN,

Corporate Communications

Project Management

Currently, pursuing the CAPM

SharePoint

SharePoint 2010 & 2013

Social Media

Certifications

Certifications
2014 - Present

Scrum Basics

SCRUMstudy

License 59204

2014 - Present

SharePoint Online Essential Training

lynda.com

License F46165

2014 - Present

SharePoint Designer 2013: Branding SharePoint Sites

lynda.com

License 0CF687

2014 - Present

SharePoint Designer 2013: Custom Workflows

lynda.com

License 3445B1

References

References

Manda Henry /Manager, CNN

CNN

Manda.Henry@turner.com

Margaret Moore /Owner

Smyrna Black Belt Academy

smyrnatkd@yahoo.com

Kort Langlinais /Supervisor, CNN

CNN

Kort.Langlinais@turner.com