Download PDF

Michelle Jose Copland

Experience in Customer Services Relation and Services

Work experience

Jan 2013Present

Wellness Coordinator Coach

JuicePlus Company

Educated and inspire healthy living around the world. I share my own personal story and struggle of my weight and health issue and how I overcome them thru this whole food plant base nutrition, helping to bridge the gap. I counsel client to eat clean and get on a healthy exercise regime. I also attended conference for up to date product line informations. Makes sales call, along with follow ups calls to potential clients. Host and selling events in my home or local venues. Received an award for fast tracking to be a Virtual Franchiser for The JuicePlus Company in 60 days. Have build my cliental from 0 to about 60 active clients under a year.

Jan 2009Jan 2010

Part-Time Education Assistant

South Island School

Prepared and organized assignments for special needs students in classroom .  Partnered with the teacher to achieve educational objectives and ensure efficient classroom operation. Tutor students in various subjects to help them understand the essential concepts. Supervised students during outdoor events and off campus trips.

Jan 1998Jan 1999

Marketing Coordinator

General Electric-Gas Turbine Division

I worked along side the Vice President of sales of Gas Turbine Division. I prepared customer sales quotes. Prepared the month end performance reports for senior managements. Organized weekly marketing meetings( arranged meeting space/location, aligned timing with attendees, arranged catering, and prepared meeting materials.) Organized trade shows(arranged meeting space/location, aligned timing with attendees, arranged catering, and prepared meeting materials). Completed expense reports for the marketing team in complicance with company policy. I was also responsible in keeping the office in tip top shape in running smoothly on a daily basis.

Jan 1988Jan 1990

Front End Customer Service Rep - Catalog Department


Prcocessed customer merchandise orders. Process credit card payments. Confirmed and processed incoming inventory. Assist and process customer order via phone and in person. Responsible to check in, process and put inventory of merchadise that arrived in order and notify customer that their order are in and ready for pick up. In between manage front end and service customer with order process procedure or inquires.

Jan 1992Jan 1998

Senior Sales Rep Assistant

Wallace Computer Services

My first job, right out business college. Work along side with a senior sales rep, responsible on getting him out on his daily routine on the field to sell. Prepared sales proposal and presentations. Prepared the month end performance reports for senior management. Organized travel for sales associates. Complete expense reports for the sales team in compliance with company policy. Collaborated with sales associates on special projects.

Jan 1990Jan 1992

Customer Service Rep

Saks Fifth Avenue

Worked with customer to resolve billing issues and process payments. Accounted for cash receipts and prepared daily deposit. Reconcile bank statements.



Efficient in Microsoft Word, Micosoft Excel