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Summary

My 10 year of experience in Office Management / Employee Management / Research / Executive PA / Digital Marketing / Writing / HR /  Finance / Accounting / Public Relations / Logistics / Events / Project Management has allowed me to develop skills as an organised multi-tasker who thrives in a busy environment. I am valued for my positive attitude, professionalism, attention to detail, loyalty and resourcefulness and excellent communication skills verbal and written. 

Education

20082012

Bachelors of Technology: Public Relations Management

Cape Peninsula University of Technology

A Degree that developed my competence to administer strategic research, public relations and marketing functions. 

Work experience

OCT 2015Present

Acting Managing Director / Senior Office Manager / Executive PA to Director

Shesha Film and Event Caterers

Over seeing Management Staff: Cape Town and Johannesburg

(Logistics, Administration, Office Management, Accounting, Marketing, PR, Food & Beverage)

Logistics

  • Daily communication with Logistics / General Manager
  • Checking up on how the jobs are going, feed-back on customer service
  • Courtesy calls to Clients
  • Checking on / keeping an eye on vehicles and equipment, ensuring it’s all in order
  • Spot checks on off-loading and loading at HQ’s
  • Ensuring jobs are being budgeted correctly and spending is in budget
  • Keeping tabs on overall job costings and profits, finding root cause to job loss and creating solutions / problem solving
  • Communication with Logistics Management on any rates or menu changes and issues and creating solutions / problem solving
  • Ensuring sales & profits are all in order
  • Ensuring equipment spend is all in order

Administration, Office Management, Executive PA

  • Set meetings and appointments
  • Remind Directors to add meetings to schedule 
  • Assist with travel, booking flights, vehicles and accommodation for Director and other staff 
  • Capturing of admin / paperwork
  • Daily communication with Office Managers
  • Checking up on how the processes are being carried out
  • Spot checks on all capturing duties
  • Ensuring all office administrative duties are up to standard on a weekly basis
  • Finding ways to improve administrative procedures
  • Training staff to company’s high standards
  • Ensuring the business is compliant regarding Business license, insurances, public liability, security, fire and gas, HR and health & safety
  • Ensuring office equipment, stationary, internet / telephone are all in order
  • Running with and managing: staff contracts, staff employment & dismissal procedures are all carried correctly and are in order
  • General office admin, ordering stationary, organizing files, creating very organised systems.
  • Manage office supplies: Stationery, Internet, Telephone, Cameras & Security
  • Update supplier list on dropbox with emergency contacts (plumber, CCTV, Fridge, Labour, Hospitals, etc)
  • Assisting Logistics and Stock Managers with getting quotes for Kitchen, Equipment, Vehicle fleets and Miscellaneous quotes
  • Keep coffee station stocked and clean
  • Answering the phone, sorting out any problems, or delegating to the correct department.
  • Meetings: Boardroom teas & coffees

Accounts

  • Responsible for making all payments, transfers, VAT submissions for SARS, Clients, Suppliers and Office. 
  • Captured payments onto dropbox
  • Ensuring payments are made correctly and signed off
  • Ensuring client statements are being sent out and owed money is being chased up. (includes debt management)
  • Carrying out eft, supplier and staff payments
  • Dealing with Payroll
  • Ensuring that all sales & expenses are captured correctly and in order
  • Ensuring all taxes are paid on time and are in order
  • Dealing with companies Chartered accountants
  • Ensure company’s Accountant is up to date and checked correctly regarding Management accounts, Age analysis, Monthly reconciliations and annual Audit Packs
  • Dealing directly with Business Banker with regards to payments, loans, vehicle finance, over drafts, investments and general account work
  • Ensuring company is running in a profit if not coming up with solutions to remedy

Duties for Staff: New staff, Staff Wages and Payroll

  • Capturing staff wages daily
  • Capturing new staff details onto Dropbox, loading new staff members onto wages sheet,get  deductions from Logistics Manager, Liaise all to payroll.
  • Assisting with filing CV’s, Liaising with forensic company for check on new and existing staff members
  • Working closely with stock manager and branch manager with budgeting and capturing staff wages and expenses.  
  • Attended and prepped CCMA cases - Conciliations and Arbitrations

Data Capturing and Research 

  • Daily capturing of 10 bank account EFT slips and MAKRO:
  • Create job expenses per job. 
  • Capture all supplier invoices on excel recons
  • Updated vat cycle daily with daily payments and debit orders monthly
  • Requested monthly statements from suppliers
  • Downloading bank statements, filing and analysing

Client Services

  • Receive final job check sheets from Logistics Manager and ensured all details were filled in and ready for invoicing.
  • Scan and save onto dropbox for Managing Director 
  • Complete invoice and send to client
  • Follow up on payments
  • Liaise with clients about any queries and death with issues.
  • Link between Director and Clients
  • Resolving issues

General

  • Finding cheaper methods to enhance profits
  • Finding improvements to current systems
  • Keeping an eye on theft and creating systems to prevent it
  • Running with new business projects
  • Keeping over heads low and finding cost effective ways of saving money
  • Dealing with Labour Dept, Debt, Health and Safety and Industrial Relations
  • Dealing with clients and suppliers
  • Quoting and Invoicing

Some of the changes I have implemented at Shesha: 

  • Introduced a project management system for all managers to stay up to date in real time with all shoots daily across Cape and Johannesburg. 
  • Introduced a payroll / staff details system to ensure all paperwork is legal, accurate and up to date
  • Introduced retainers with specialised legal/labour firms to assist and solve ongoing issues in different divisions i.e Industrial Relations, Health and Safety and Dispute Lawyers for clients.
  • Introduced a (mostly) paperless system for the company. 

REASON FOR LEAVING

Company is restructuring. 

Sep 2014Oct 2015

Project Management / Research Assistant / Office Management

Omni Studio / Crio
  • Project managing smaller clients
  • Servicing all requirements of Project Manager(s), CEO and HR Director
  • Office management
  • Market researching for internal and external stakeholders
  • HR administrator
  • Report writing
  • Website content management

REASON FOR LEAVING

My position didn't allow for growth and I was advised by my Managers  to find a more suitable position that would help me do this. 

Jan 2015Oct 2015

Digital Marketing Manager

The Rudimentals 
  • Devise and implement strategic digital marketing plans
  • Monitor website metrics to foresee trends and keep tabs on traffic
  • Social media management: Instagram, Facebook, YouTube, Twitter, Bands in Town, 
  • Copy writing 
  • Designing visuals using Photoshop
  • Data analysis 
  • Event photography for marketing purposes
  • Content management

REASON FOR LEAVING

This part time position clashed with my full time employment and I felt it would be beneficial to resign and focus on my full time employment. 

Sep 2009Sep 2015

Event Management and Digital Marketing

Ultimate Events / Alien Safari

Part time event assistance for: Synergy Live Music Festival, Rezonance NYE festival and Alien Safari events

  • Social media manager
  • Marketing
  • Event supervision
  • Personal Assistant to CEO
  • Market / Vendor management
  • Finance
  • Staff training
  • Client research
  • Band / client chaperone
  • Project coordinator

REASON FOR LEAVING

This position is part time and I still get called back three to four times a year to assist the event manager with issue and risk management. 

Apr 2013Sep 2014

Marketing Assistant / Digital Manager

Luxury Cosmetics
  • Assisting with marketing strategy, launch plans, special offers and new business
  • Research into sales and identifying trends for various retailers, salons and spas and reporting back to marketing team
  • Marketing admin
  • Training 
  • Sales monitoring
  • Media liaison and monitoring
  • Copy writing
  • Reporting
  • Website management
  • Data capturing

REASON FOR LEAVING

My immediate Manager advised that there is no growth for me at the company and I was advised with her assistance to find a more suitable position that would help me do this. 

May 2012Oct 2012

Social Media Community Manager 

Chilli Marketing
  • Branding
  • Ghost Writing
  • Social media strategies
  • Personalised marketing
  • Public Relations strategies
  • Online reputation management
  • Clients included:
    • Robertson Winery
    • After Eden lingerie
    • African Extracts
    • Tru-Diamonds
    • Wellness Warehouse

REASON FOR LEAVING

I needed to focus on completing my Bachelors Degree and felt it would be better to focus on it full time and thereafter seek employment. 

References

Natasha Fourie

Director 

Ultimate Events 

0723141942

Byron de Carvalho

Director & Executive Chef

Shesha Film & Event Catering

0826994868

Further references upon request. 

Portfolio

Thank you

Thank you for considering my application.