Successful management of portfolio programs and projects with complex and unique requirements. Implemented services include Managed Networks, Data Center Solutions, Security, Cloud, Dynamic WAN Optimization, Professional Services, and partner program offerings throughout North America. All projects are uniquely designed and managed from inception to completion.
Responsibilities vary depending on the type and scale of the project, but I am always responsible for defining the scope of work, planning project activities, and seeing that they are executed at the highest level of quality, resulting in a successful implementation.
Effectively work with project sponsors, executives, departmental managers, and vendors to enhance the business value of each project as it relates to organizational strategies. Ability to balance competing demands. Effectively manage the effort required to remain within bounds of the schedule and budget with the ultimate objective of proactively maintaining a high level of stakeholder satisfaction.
Knowledge of project management life cycles, methodologies, tools and techniques. Ensure customer communication, project organization, product expectations, project timeline and implementation objectives are met. Manage stakeholder engagement for continued project support. Proficient management of project scope, cost, quality, constraints, and risks, while multi-tasking additional tasks and projects. Proactively evaluate program performance to manage and control project outcomes.
Continued development through mentor-ships, shared knowledge and lessons learned through experienced program and project managers.
Engaged with product development teams to enhance systems and design products that best fit into organizational strategic goals.
Actively evaluate internal processes and system functionality to aid in enhancements to improve employee workflow and resources.