Download PDF

Michelle Allen, PMP, SCPM

Program Manager

Summary

 Energetic project management professional with a natural tendency to bring positivity to any interaction and invigorate people to do better.

Entrepreneurial mindset, providing a competitive advantage through consultant, project management, and business development skills.

Work experience

June 2012October 2017

Program Manager

EarthLink 

Lead complex projects and programs simultaneously, delivering network services to enterprise businesses including government, retail, healthcare, hospitality, and manufacturing.
Represent program management office (PMO) for major opportunity presentations and assist with closing opportunities.
Visit customer sites for executive and working level meetings. Topics range from business reviews to brainstorming and status sessions to engineering new network designs.
Deliver within budget and schedule requirements, meeting customer objectives and expectations.
Set and manage expectations.
Work with engineering, product development, and cross functional teams to successfully execute customer network implementations.
Translate project strategy into clear, measurable goals, along with schedule and financial milestones.
Strategically develop and organize project requirements for successful execution.
Create scope, schedule, and cost management plans.
Create work breakdown structures for tracking schedule and financial margins using Microsoft Project.
Develop schedules through creating a WBS, defining and sequencing activities, estimating activity resources, activity durations, dependencies and predecessors through Microsoft Project.
Lead and direct project coordination to schedule activity through Microsoft Project according to project timeline.
Acquire, develop, and manage the team utilizing and innate ability to lead teams without direct report authority.
Lead and manage activities between multiple functional groups. 
Influence PMO and cross functional teams for allocation of additional resources as needed to meet project requirements.
Identify risks, establish risk levels and mitigations.
Monitor and continuously ensure alignment of projects with organizational strategy.
Work collectively with project team to review lessons learned and generate ideas to overcome obstacles.
Track lessons learned throughout program completion to improve operational execution.
Facilitate project close out and transition from service delivery to support model.

January 2011June 2012

Personal Banker

Wells Fargo 

Managed personal and business portfolios.
Set expectations for financial requirements and sent requests to underwriting for personal, auto, and business loans.
Promoted financial services to local business executives.
Offered financial advice and investment referrals where needed.

October 2009January 2011

Financial Services Representative

State Farm

Helped identify gaps in coverage.
Established home, auto and life insurance policies.
Financial services representative supporting bank services.

February 2008January 2009

Executive Assistant to Vice President

Comcast

Reviewed contractual documents prior to execution.
Assisted accounting with AP coding, budget reconciliation, and financial reports.
Organized and scheduled executive meetings and training sessions.

April 2005December 2007

Executive Assistant

R & G International

Department of Defense (DoD) Contractor
Planned schedule management for travel and executive meetings.
Reviewed government contracts.
Performed account reconciliation.
Completed international financial transactions.

Skills

Project Management

Project Management, Program Management, Microsoft Office Suite, Microsoft Project, OneNote, Excel, VLOOKUP, Analytics

Certifications

September 2015September 2018

PMP - Number 1850114

Project Management Institute

Formal PMP certification received for demonstrated experience, knowledge, and performance in achieving an organizational objective through defining and overseeing projects and resources.

March 2017n/a

Stanford Certified Advanced Project Manager

Stanford University

The Stanford Advanced Project Management Certificate Program is a blend of Stanford University research and proven techniques from leading-practice companies that provides crucial insights and practical tools for managing projects, portfolios, and complex systems.