EarthLink is now Windstream
Customer revenue 100K+ per month with very complex WAN and LAN designs.
Solid understanding of project management life cycles, methodologies, tools and techniques.
Proven track record for successfully managing portfolio programs with complex and unique requirements.
Development of communication plans, risk management plans, and implementation processes.
Strategic planning, communication, and coordination efforts with stakeholders, subject matter experts, and functional teams to meet project objectives.
Manage and control project timelines and budgets to stay within margins.
Coordinate project team roles and responsibilities.
Ability to maintain a high level of customer satisfaction while balancing competing demands.
Integrated services such as MPLS, IPSec, Network Security, Managed Network Services, Dynamic WAN Optimization, Hosted Network Solutions, and more over large volume locations throughout North America for healthcare, manufacturing, retail, and restaurant industries.
Designed organized LAN network.
Influence stakeholders in order to allocate necessary resources for successful execution.
Transparent, clear, concise communication.
Performing with emotional intelligence.
Provide concierge service.
Train users on implemented services including portal usage and operation of network equipment.
Facilitate the transition from delivery to support.