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Summary

 Energetic project management professional with a natural tendency to bring positivity to any interaction and invigorate people to perform better.

Strong business acumen and ability to accel through innovation, forward thinking, and project leadership.

Work experience

March 2015October 2017

Program Manager - Service Delivery

EarthLink 

Lead complex projects and programs simultaneously, delivering telecommunications infrastructure and cloud based services to enterprise businesses including government, retail, healthcare, banking, and manufacturing.

Represent program management office (PMO) for major opportunity presentations and assist with closing opportunities with an average value of 25 Million.

Visit customer sites for executive and working level collaborative meetings. Topics range from business reviews to brainstorming, status reviews, and engineering new network architecture.

Translate project strategy into clear, measurable goals including quality, schedule, mand financial milestones.

Lead teams to deliver projects within budget and schedule requirements, meeting customer objectives and expectations.

Build team cultures of trust, respect, collaboration, and innovation.

Work with engineering, product development, and cross functional teams to successfully execute customer network implementations.

Strategically develop and organize project requirements for successful execution.

Create and analyze quality, schedule, and cost management plans.

Create work breakdown structures for tracking schedule and financial margins using Microsoft Project.

Develop schedules through creating a WBS, defining and sequencing activities, estimating activity resources, activity durations, dependencies and predecessors through Microsoft Project.

Align and meet quality metrics through identifying risks, establish risk levels and mitigations.

Lead and direct project coordination with scheduling activity through Excel and Microsoft Project in accordance to the project timeline.

Acquire, develop, and manage the team utilizing an innate ability to lead teams without direct report authority.

Influence PMO and cross functional teams for allocation of additional resources as needed to meet project requirements.

Lead and manage activities between multiple functional groups.  

Monitor and continuously ensure projects align with organizational strategy.

Track lessons learned throughout program completion to improve operational execution.

Work collectively with project team to review lessons learned and generate ideas to overcome obstacles.

Provide end user training on supporting hardware and software.

Facilitate project close out and transition from service delivery to support model.

June 2013March 2015

Sr. Project Manager

EarthLink

Advanced to Program Manager role, with increased responsibilities leading projects of higher value and complexity. 

June 2012June 2013

Project Manager

EarthLink

Advanced to Sr. Project Manager role, with increased responsibilities leading projects of higher value and complexity.

January 2011June 2012

Personal Banker

Wells Fargo 

Focus on portfolio management and building lifelong relationships with customers.

Market and assisted customers with more complex needs such as personal financial reviews, lending services, small business needs, and retirement.

Influenced and led  team members in developing their careers.
Offered financial advice and investment referrals as opportunities arose.

October 2009January 2011

Financial Services Representative

State Farm

Market financial services.

Managed investments, established policies, and promoted banking services.

Encouraged and energized team to drive consistently, keeping us all on course to reach corporate goals.

Certifications

September 2015September 2018

PMP - Number 1850114

Project Management Institute

Formal PMP certification received for demonstrated experience, knowledge, and performance in achieving an organizational objective through defining and overseeing projects and resources.

March 2017

Stanford Advanced Project Manager

Stanford University

The Stanford Advanced Project Management Certificate Program is a blend of Stanford University research and proven techniques from leading-practice companies that provides crucial insights and practical tools for managing projects, portfolios, and complex systems.

Courses Include :
Converting Strategy into Action

Executing Complex Programs

Leadership for Strategic Execution

Leading Change from the Middle

Leading Effective Teams

Managing without Authority

Education

20092011

Business Administration

Snead State Community College

Volunteer Experience

January 2010 - Present

God's Girls / Wise Guys 

Children's Christian Values Program