B.A. English Literature
Lewis and Clark College, 1992
Highly versatile with a history of successfully managing complex engineering programs, people development, marketing initiatives, and translating Engineering-speak to English, while maintaining a reputation for results orientation and developing a great place to work environment.
2014 - Present
Operations Manager, Internet of Things, Intel
Manage the overall business operations for Engineering and Marketing teams, including: budget, hiring, key forums, Oregon site strategy for the overall division, and facilitation of cross-company tiger teams to drive resolution to technical problems. Set cross-group process direction, manage $5M budgets to target, and successfully hire and retain diverse team members.
2013 - 2014
Operations Manager, Business Client Platforms, Intel
Managed $10M budget, including Capital and headcount. Worked with Engineering, Marketing, and Strategy to build and maintain roadmaps.
2011 - 2013
Product Owner, Business Client Platforms, Intel
Defined and executed product features and roadmap for Intel® Identity Protection Technology with PKI and Multi-Factor Authentication for Business. Interfaced with cross-geo Architecture, Engineering, Marketing, and Strategy groups at Intel and McAfee. Prioritized tasks and sprints for Agile development team to successfully meet platform milestones.
Drove ecosystem development for Intel® Small Business Advantage, and worked closely with internal and external partners to integrate Intel Anti-Theft Technology, McAfee LiveSafe, and LastPass Password Vault into Intel® SBA.
2007 - 2011
Social Media Manager, Business Client Platforms, Intel
Owned the strategy and execution for Business Client's Community, Twitter, Facebook, and YouTube channels to drive user education and technical support for end users and achieved growth as follows: Twitter 1200%, Facebook 200, Intel vPro Expert Center views 57%. Developed documentation strategy and led a team to execute on reference design, platform, and FAQ docs, with over 50k downloads.
2005 - 2007
Technical Communicator, Intel IT
Developed and executed communication plans for pilots and POCs, including TAC scripts, demos, surveys, and intranet sites.
2003 - 2005
Sr. Technical Writer, Ace Communications
1998 - 2003
Sr. Technical Writer, Microsoft
1992 - 1998
Network General, INTERSOLV, CFI ProServices, and Chevron.