Summary

IT Support engineer offering over 8 years of hands-on experience providing technical support to various multinational corporations. My track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures is complemented by a meticulous approach to smooth-running business operations. Qualified to industry standards, I closely track the latest technologies and apply them to my duties wherever possible. During my carrier I have developed the ability to work under pressure, analyzing and solving problems on short notice, being adapted on several environments with different cultures and ideas, work as part of a team for a common goal or alone.

Work Experience

Work History

EMEA IT Support Engineer

ITT Goulds Pumps 
Jan 2012 - Present
  • Network, system and user support across E.M.E.A. (France, Italy, Germany, Greece, Egypt, S. Arabia, Dubai, Russia, Spain, UK)
  • Windows Server 2008 & 2012, Windows 7, Vista & XP installation and maintenance
  • Microsoft Domain Controller, Active Directory, DNS, File server installation and maintenance
  • Symantec Backup exec 2012 & 2014 installation and maintenance
  • Cisco 2900 PBX system management (CCP & CMD)
  • Network equipment configuration (Cisco switch & router)
  • Hardware, Operating system and Software support
  • Remedy and ServiceNow ticketing system

Systems Administrator

Samsung Electronics Hellas S.A.
May 2010 - Dec 2011
  • Windows Server 2008, Windows 7, Vista & XP installation and maintenance
  • Microsoft Domain Controller, Active Directory, DNS, File server installation and maintenance
  • PBX and Access control system installation and management
  • Network equipment configuration (Cisco switch & router)
  • Hardware, Operating system and Software support

Systems Administrator

FOURLIS TRADE S.A.
Sep 2009 - Apr 2010
  • Windows Server 2003 & 2008, Windows 7, Vista & XP installation and maintenance
  • Microsoft Active Directory, ISA & WSUS server installation and maintenance
  • Antivirus and Backup server installation
  • Hardware, Operating system, Software and networking support 

Networks engineer

SIEMENS A.E.
Jul 2008 - Aug 2009
  • System maintenance Unix/windows Servers
  • Proactive maintenance support (H/W – S/W) for Greek prefectures. Network and fiber optics cable management
  • Installation of Windows 2003 R2 X86 & X64 Bit and RedHat Linux Enterprise AS for the C4i project. Network and fiber optics cable management
  • Installation and maintenance of Windows 2003 R2 X86 & X64 Bit for the Ministry of Foreign Affairs project. Network and fiber optics cable management
  • Installation and maintenance of RedHat Linux Enterprise AS for the Mineral wealth project. Network and fiber optics cable management. Training of computer basic skills to the end users of the project 
  • Training preparation and implementation on Stockholm for the ECDC project

Trainee technician

SIEMENS A.E.
Jan 2008 - Jun 2008
  • Assembling Fujitsu-Siemens and IBM Racks
  • Installation of Windows 2003 R2 X86 & X64 Bit and RedHat Linux Enterprise AS on Fujitsu-Siemens Primergy Servers
  • Installation of Oracle Application and Database server
  • Network and fiber optics cable management

Electrical supplies store

SKREKIS K S.A.
Mar 2005 - Oct 2005
  • Customer service
  • Electric and electronic equipment installation

Sales – Merchandising – Promotion

APOPSIS B&B
Jan 2001 - Mar 2005
  • Salesman
  • Supervisor on several advertising projects

Education

Education

Technological Educational Institutions (T.E.I.) of Athens
Sep 2000 - Jul 2005

The curriculum of the Department covers the subject of Electronics and implementation in the areas of Telecommunications, Industrial Automation, Informatics and services particularly in terms of hardware

Post Academic Training and Certifications

Certifications

VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)

VMware
Apr 2016 - Apr 2018

https://mylearn.vmware.com/mgrReg/plan.cfm?plan=64178&ui=www_cert

VMware vSphere: Install, Configure, Manage [V5.5 & V6]

VMware IT Academy (Hellenic American College)
Oct 2015 - Nov 2015

VMware vSphere: ICM6 is a 48hour course, combining Virtualization theory and practice labs. The course is based on versions ESXi 5.5 & 6 and vCenter Server 5.5 & 6.

CCNP Training

Feb 2014 - Feb 2015

One year Hands-on , Lab-oriented course that covers the below subjects :

  • Implementing Cisco IP Routing (ROUTE)
  • Implementing Cisco IP Switched Networks (SWITCH)
  • Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)


CCNP Certified Cisco ID No. CSCO12126377

Feb 2015

CCNA Security Training

HAU Cisco networking academy 
Nov 2012

3 month Hands-on , Lab-oriented course that covers the official CCNA Security training "Implementing Cisco IOS Network Security (IINS)"

Course content focuses on the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples.


CCNA Certified 

Mar 2012

CCNA training on

HAU Cisco networking academy 
Dec 2010 - Dec 2011

One year Hands-on , Lab-oriented course that covers the below official Cisco training. The topics include connecting to a WAN, implementing network security, network types, network media, routing and switching fundamentals, the TCP/IP and OSI models, IP addressing, WAN technologies, operating and configuring IOS devices, extending switched networks with VLANs, determining IP routes, managing IP traffic with access lists, establishing point-to-point connections, and establishing Frame Relay connections.

Network and internet technologic course (10 weeks)

National Technical University Of Athens
Nov 2008

Fujitsu-Siemens Primergy Servers Training seminar

Oct 2008

Labview Software seminar

Technological Educational Institutions (T.E.I.) of Athens
Oct 2005

Languages

  • Greek (Mother Language)
  • English (University of Cambridge, First Certificate in English)