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Michael Wu

Proactive, open-minded student seeking to develop his leadership and professional capabilities.

Work experience

Dec 2011May 2013

Customer Service Officer

Bendigo and Adelaide Bank
Worked as a school-based trainee once a week throughout my senior high school years to deliver financial services to customers, which lead to the qualification of Certificate III in Financial Services.
Jun 2011Dec 2011

Crew Member

McDonald's Corporation
Developed effective communication and teamwork skills and delivered quality customer service during fast-paced operations.

Education

Jan 2014Jan 2017

Bachelor of Business Leadership and Commerce

Macquarie University

July 2014 | Career Accelerator Program | Merit Scholars Program

Developed advanced career readiness skills and an ability to understand corporate culture and operate effectively within a business environment through attending workshops offered by large companies such as Macquarie Group, Optus and EY.

Feb - May 2014 | FBE First STEP Mentee | Macquarie University Faculty of Business & Economics

Engaged with academics and students within the business faculty and discussed issues relating to my university experience as a first year student.

20082013

Higher School Certificate

St Ives High School

  • 2013 School Vice-Captain of St Ives High School
  • 2013 Guest speaker at Ku-ring-gai Council’s 601st Citizenship Ceremony
  • 2013 Reuben F Scarf Award for Commitment
  • 2013 UNSW Australian Economics Competition – Certificate of Distinction
  • 2013 UNSW Australian Business Studies Competition – Certificate of Distinction
  • 2012 The Duke of Edinburgh’s Award – Bronze Award
  • 2012 ASX Schools Sharemarket Game – Certificate of Merit Academic Merit
  • Distinguished Achievers Award for Business Studies, Economics, English as a Second Language, Mathematics and Mathematics Extension 1

Skills

Leadership Development
Customer Satisfaction
Financial Services
Management
Customer Service
Teamwork
Public Speaking
Communication
Proposal Writing
Leadership
Retail Banking

Certifications

Dec 2013Present

Certificate III in Financial Services

NSW Department of Education and Communities
Dec 2013Dec 2016

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First Aid Institute Australia