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Michael Mayes

Professional design thinker. Product / UX / Agile

Work experience

Jan 2013Present

Founder and Managing Partner

• Product, UX, and design consulting

* Making web and mobile products that people love and use everyday

* Helping you define a product roadmap and launch strategy. Leading the team through execution of that plan

Jun 2010Oct 2013

VP, Product Design and UX

* Member of founding team taking Work Market from idea to reality. 250+ clients use Work Market to manage networks of 30k+ freelancers and contractors around the US and Canada. Thousands of jobs worth millions of dollars flow through Work Market on a daily basis, with project management, search, compliance, and workflow tools to manage it all.

* Lead and manage all product and design efforts via in-house and on-demand product design team

* Define product roadmap and coordinate with executive leadership team and board members

* Strategy, wireframes, design, UX for web and mobile experience

* Establish and maintain product marketing and brand for Work Market

* HTML/ CSS, Less, JavaScript, Bootstrap

* Adobe suite, OmniGraffle, IntelliJ 12, MySQL

=== Work Market is an online labor marketplace built for the enterprise. Find freelance talent, onboard through your process, verify expertise, manage the work and pay for services in a customized platform focused on compliance and efficiency. We are proud to be backed by Spark Capital and Union Square Ventures.




Gerson Lehrman Group

Jan 2005Jul 2010

VP, Product Management

VP Product (Jan 2009 - July 2010) VP EMEA Operations (London) (Aug 2007 - Jan 2009) Senior Product Manager (Jan 2005 - Aug 2007)

Managed public site, GLGNews, and Expert Matters product lines. Grew unique visits 35% and qualified leads 350% in 2009. 2 mm+ unique visitors annually. Responsible for international roadmap and innovations; Transitioned site backend and re-launched as a media platform for expert opinion and analysis (written reports, online news feeds, blog analyses, webcasts, live meetings and presentations, and syndicated survey content). Designed and managed 80,000+ keyword SEM campaign; Owned and optimized SEO implementation. Owned multivariate (MVT and A/B) testing strategy. First six months of tests showed 40% improvement in lead conversion and 5-20% funnel improvement across sites. Matrixed team of user experience, user interface, design, marketing, development, QA, and launch teams operating in Agile / Scrum framework.

In London, owned strategy, brand, and presence for EU membership of world’s largest expert network, focusing on C-level executives in UK, Germany, France, Italy, Spain; Built new business in extended EMEA regions including East Europe, Nordics, and Russia.

As Senior Manager, delivered process and technology enhancements to client-expert engagement tools and relaunched website for expert profile and project management. Owned product life cycle for multiple external web-based products. Responsible for requirements docs, user stories, wireframes, UX approval, site copywriting, internal and external launch planning and execution.

=== Gerson Lehrman Group is a platform and marketplace for connecting decision-makers with information, via consultations, events, surveys, and meeting, leveraging advanced profile and search technology to enable compliance and sophisticated research requests.


University of Virginia

Jan 1995Jan 1999

BS Arch

Architecture and Architectural History studies. Teaching assistant for Arch 101 students. Professors: Waldman, Andrews, Kinnard, Schwarz, Tickle, Wolf, Boeschenstein.

Scuola Lorenzo de'Medici



Studied Architecture and Art of Renaissance Italy


New Business Development
Cross-functional Team Leadership
Usability Testing
Web Analytics
Management Consulting
Competitive Analysis
Digital Strategy
Executive Management
Cloud Computing
Mobile Applications
Business Development
Agile Project Management
Business Strategy
Agile Methodologies
Web Applications
Project Management
Go-to-market Strategy
Information Architecture
Strategic Partnerships
Enterprise Software
Product Marketing
Product Design
Product Development
Mobile Devices
User Interface Design
Product Management
User Experience