Work History

Work History
Sep 2011 - Present

IT Desktop Analyst

The Art Institute of Michigan - Troy
Oct 2009 - Sep 2011

Media Services Analyst | IT

The Art Institute of Michigan

- Manage daily operations and support of the school media area

- Supervise student workers in the media/print service Cage area

- Manage setup and maintenance of the school’s Mac/PC computer labs, classroom technology and   

  staff PC’s

- Provide technical support for all campus technologies for staff, faculty, and students

- Assist Corporate IT to resolve technical and networking issues

- Responsible for fixed asset records of media services inventory

Sep 2007 - Apr 2009

Systems Administrator / Technology Support Specialist

Ringside Creative (Formerly GTN)

- Manage Active Directory users and security groups - Manage Microsoft Exchange users and backups - Responsible for resolving escalated network and workstation issues - Responsible for new server and Mac/PC workstation integrations - Collaborate with other Technology members in help desk situations - Continually perform hardware upgrades for Windows servers and Mac/PC workstations - Provide excellent technical support for client computers

Sep 2007 - Apr 2009

Technical Director

Ringside Creative (Formerly GTN)

- Define, develop, and maintain digital Point-of-Service encoding and file delivery work flow - Manage quality of service for all digital media and DVD/Blu-ray creation in both NTSC and PAL - Assess, test, and approve all optical media for proper recording and playback efficiency - Responsible for multimedia troubleshooting on Mac and PC platforms - Manage and producing multi-week DVD/Blu-ray productions: independent feature films, new product releases, 

  and speaker support projects - Work with the Technology Department to identify future digital needs - Active in research and development of new software and hardware for improving workflow efficiency - Regularly work with clients to decide the best file compression and digital delivery scenarios - Consultant for file conversions, file compression and digital delivery

Apr 2004 - Sep 2007

Systems Administrator

GTN

Split duties with Technical Director.

- Manage Active Directory users and security groups - Manage Microsoft Exchange users and backups - Responsible for resolving escalated network and workstation issues - Responsible for new server and Mac/PC workstation integrations - Collaborate with other Technology members in help desk situations - Continually perform hardware and software upgrades for Windows servers and Mac/PC workstations - Provide excellent technical support for client computers

Apr 1995 - Sep 2007

Technical Director, Media Services

GTN

- Developed, implemented, and managed the company’s multimedia department - Member of the original DVD Production Alliance and one of the first fifteen in the world to master DVD content - Created some of the first synced DVD multi-screen presentations - Served as creative and technical lead on multimedia and DVD projects - Encoded and authored over 60 feature films to DVD for clients such as Anchor Bay and Disney - Responsible for menu design and programming for DVD and CD-ROM presentations - Frequently went on location as multimedia and computer consultant - Programmed numerous client CD-ROM and DVD presentations - Provided setup and maintenance for encoding and CD/DVD duplication systems

Apr 1989 - Apr 1995

Senior Video Technician

GTN
- Responsible for audio and video quality on EFP and ENG shoots - Video engineer on multi-camera shoots responsible for color matching and record quality - Worked on large scale shoots and responsible for all electronic media connections - Provided video duplication support
Apr 1987 - Apr 1989

Remote Video Technician

Mobile Images

- Specialized in ENG and EFP remote productions - Worked with early production model Sony Betacam cameras - Member of a large technical team for remote multi-camera productions - ENG crew member for clients such as CBS, ABC, ESPN, FCN, and The Travel Channel - Part time camera operator for college sports

Feb 1985 - Apr 1987

Production Asst./Asst. Video Technician

Continental Cablevision

- Assisted in the wiring of municipal and educational television studios - Directed television shows for local cable access and broadcast - Produced, shot, and edited local commercials for a broad range of clients

Education

Education