Past, Present & Future

At the age of 18 my father gave me a book called “The Invisible Touch of Modern Marketing”. The premise of the books  business lessons were the ability for large franchises to implement their brand in the most unique and exciting ways outdoors. This in turn would not only support brand recognition for consumers it would begin to create a subconscious response from consumers. Over the following years I developed a second nature instinct for identifying unique advertising spaces. 

I know this may not be the conventional way of detailing why I believe I am the right person for oOh Media, though knowing this will be my career I feel it is important to communicate my passion.

Through my international experience as a front line employee I gained invaluable skills that will benefit my outdoor advertising career:

  • Superior customer service
  • Client research & information sourcing
  • Eye for details and organisational skills
  • Sales targets & key performance measurements
  • Supporting a common goal and always striving for success

I believe that I possess a significant amount of insider experience within the Air Transport Sector, in saying this over the past 3 years I have been developing a roof top advertising business plan. After completing the concept and registration phase all paths led to aligning my ideas with a large media group where I can share my understanding in a team and allow the concept to reach its full growth.

I believe over all  this makes me a committed, motivated and enthusiastic part of the oOH Media family. The skills and knowledge I will gain from my team will build a complete foundation for the direction I would like my career to develop and truly feel there are no limitations in how successful I can be as your newest Sales Coordinator.

Work History

Work History

Escape Travel, Erina

Jul 2014 - Jan 2016

International Travel Consultant -3IC

  • Client reservation management 
  • Trip concepts & sourcing information
  • Drafting client quotes - suppliers & wholesalers invoice collating
  • Financial reconciliation - ticketing & banking
  • Building repeat client base

Qualia, Hamilton Island 

Jun 2013 - Jun 2014

Front Office Agent & Night Audit

  • Creating client profiles
  • Processing guest payments and invoicing 
  • Daily cash management
  • Provide client documentation
  • Maintain high level of service with short notice timelines

Night Audit

  • Reconcile five departments daily transactions
  • Provide detailed analysis reports for management team
  • Excel spreadsheet daily  financial forecast 
  • Create daily run sheets for front office

Tour Centre, Hamilton Island

Dec 2012 - Jun 2013

Sales Agent

  • Complete booking cycle of island tours & activities
  • Average $115,000 p/m gross sales
  • Updating promotional advertising and specials
  • Processing ticketing & reconciliation
  • Email, face to face, and phone customer services

Rocky Mountain Resort, Banff Canada 

Jun 2011 - Dec 2011

Front Office Supervisor 

  • Rooms division allocation
  • Training and developing new team members
  • Daily, weekly, monthly finance reporting
  • Central management system - tours & activities

Sheraton Fota Island Resort, Ireland 

Jul 2009 - Dec 2009

Front Office Agent

  • Balancing guest accounts
  • Organising charter helicopter arrivals and departures
  • Local sightseeing & tour reservations
  • Co-ordination of group activities

Reef View Hotel, Hamilton Island

Feb 2008 - Oct 2008

Guest Services

  • Provide guests with island tours & activities information
  • Issue tickets & package documentation
  • Provide reservation confirmations 
  • Arrange and coordinate guest transfers

Poets Cove Resort & Spa, Pender Island, Canada 

Jan 2006 - Oct 2007

Front Office Agent   

  • Front desk guest registration
  • Welcome guests to the hotel, assist with local information
  • Greet arriving seaplanes and boats in the marina

Delta Sun Peaks Resort, Canada

Oct 2006 - Apr 2007

Guest Services / Tour & Activities Agent

  • Ski package sales
  • Up sell in-house packages
  • Central management system
  • Provide detailed mountain information



Gold Coast Institute

2009 - 2010

Diploma of Hospitality Management 

Provide superior level of customer service across all areas of resorts & restaurants.

Key performance areas including:

  • Financial Management
  • Human Resources
  • Marketing & Advertising

Franklyn Scholar

2014 - 2015

Certificate III International Tourism Management

Develop comprehensive sales process for International tourism.
Key areas of focus:

  • International Airfares & Ticketing
  • Global product knowledge
  • B2B & B2C Local Marketing strategies
  • Financial reconciliation 

Certifications & Volunteering

Senior First Aid

Advanced Resuscitation

Open water diving license


Hamilton Island Fire Department

  • Emergency Assistance
  • Fire Drills


Syed Hassan Raza

Reservation Operations Executive - Hamilton Island Pty Ltd

T: 02 9433 3301 (ext 33301)


David Snowball

Island Duty Manager - Hamilton Island Pty Ltd

T 07 4946 9999