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Work experience

20142019

Director of IT, Global Head of Workplace Collaboration and Productivity

Grupo Bimbo

Grupo Bimbo is the #1 baking company in the world with $15B USD revenue.

Built a globally distributed team of 10 internal associates along with ~10 members of external support teams to manage end user computing, messaging and collaboration, and identity for GB associates in 32 countries

  • Transformed an on-premises email and IM environment to a modern SaaS solution with cloud file sharing, real-time chat, universal videoconferencing, social networking, low-code apps, and self-service BI while slashing costs >50%.
  • Led the technical side of a global intranet redesign and launch, including knowledge base, internal communications and collaboration / social networking components
  • Launched dozens of proofs of concept (POCs) for improved collaboration, smoother user experience, more responsive compliance, and enhanced security, resulting in three major transformation initiatives in three years
  • Accelerated solution architecture, technical design and deployment with agile methodologies like Lean Kanban
  • Managed a multi-vendor IT environment (up to 7) to support hybrid identity, messaging & collaboration, secure hosting of >100 brand websites, and software distribution
20102014

Director of Software Development

Bimbo Bakeries USA

Led a team of 8 software engineers and business analysts building internal web apps for manufacturing, supply chain and HR

  • Conceived, designed and led development of a web app for manufacturing operations through MVP that is now the primary day-to-day tool used in 70+ bakeries for production scheduling and tracking.
  • Recruited and developed technical staff, mentoring some into management/director roles
  • Led product definition, development and support for apps in all stages of the lifecycle, including a Warehouse Management System (WMS), transportation planning tool, manufacturing execution system (MES), and a payroll tool for managing complex union contract requirements
  • Guided software portfolio management for manufacturing and supply chain solutions, including decisions to develop in-house, vendor selection for external software purchases, and integration across in-house and SaaS applications
  • Engaged IT vendor and technical leaders across the business to execute an IT infrastructure transformation to an outsourced IT Operations model
20082010

Director, Corporate Strategy

George Weston Bakeries

Conducted strategic analysis and led projects at the direction of the President of GWB

  • Led the turnaround of a $600 million business unit through supply chain restructuring, merchandising innovation, capacity optimization, product line simplification, and process improvement
  • Performed due diligence on potential acquisition targets, competitive analysis, and business/brand contribution analysis
  • Developed a distribution model based on empowering women through micro-finance in Central America, and presented to the CEO of Grupo Bimbo
  • Devised new metrics and KPIs to evaluate route and stop effectiveness in GWB's last-mile distribution networks
20062008

Senior Manager, Supply Chain Planning

George Weston Bakeries

Led a team that managed the sales & operations planning process for a $600 million business

  • Built the company's first sales & operations planning process and team of 4 sales planners balancing capacity and promotional activity for four bakeries and dozens of major grocery accounts in the eastern US
  • Developed a sku rationalization methodology that simplified a brand from >100 skus to 13 without loss of volume or profit
  • Directly managed capacity allocation for GWB's most constrained factory, increasing profitability by 5 pp in a high-growth product line
20042006

Manager, Strategic Planning

George Weston Bakeries

Drove strategic planning and internal consulting projects for the VP/GM of $300 million business unit on operational improvements, financial impact of businesses and decisions, and manufacturing transformation

  • Quadrupled the number of facilities deploying statistical process monitoring technology on the production floor
  • Developed a comprehensive product accountability reporting and measurement process that reduced supply chain shrink by 20%
  • Determined incremental profitability and possible value at sale for a major business unit
20032003

Manager, Business Development

Emenity

Emenity was a technology startup that provided deployed and managed WI-FI hotspots in commercial spaces. 

  • Tested product-market fit for several revenue models
20002002

Solution and Product Planner

Agilent Technologies
  • Scanned emerging wireless communications technology, identified trends, and mapped them to product requirements and solution roadmaps for a $200 million market segment
  • Developed technical knowledge of key customer system architectures in order to redirect internal roadmap priorities and build customer relationships
19972000

Product Manager

Hewlett-Packard Co.
  • Launched a $100 million RF signal generator product line on three continents
  • Wrote a product note describing how to simulate digital wireless signals in MATLAB for wireless component test, and accompanying sales engineer training module

Education

MBA, General Management and Finance

New York University Stern School of Business

Stern Scholar

BS, Electrical Engineering

The Pennsylvania State University

Graduated with distinction

Volunteer Work

Muddy Paws Rescue NYC
2018-present

Introduced SaaS collaboration and productivity tools and built a database application for a non-profit dog rescue