Download PDF

Summary

My past wasn't so pleasant but my future will be because of my struggle in the past. A very observant self-starter that's always uplifting even in stressful situation. I believe it's always important to keep a great work ethic, great attitude, and to keep a student mentality.

Work History

2015-11

Customer Service Representative

Labor Ready
Customer Service Representative at (7 months)
2015-012015-11

Call Center Representative

TLK Group, LLC
Call Center Representative at (11 months) Maintain a certain amount of calls Input customer payments into the billing system Communicate with the customer while browsing for the best package for that customer Operate two systems while talking to the customer Train the new employees once they get on the phones

Education

20112016

BACHELORS

Tennessee State University

Professional Associations

Brothers for Love, Achievement, Culture, and Knowledge

Professional Associations

Member, Society of Human Resource Management (SHRM)

Member, Office Manager’s Association (APOM)