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Work experience

Jun 2014Apr 2015

Customer Services Representative

Global Language Centre
  • Attracting customers by answering product and service questions; Suggesting information about other products and services.
  • To resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
  • Recommending potential products or services to management by collecting customer information and analyzing customer needs.
Sep 2014Nov 2014

F&B Service

Griya Dharma Wulan Hotel, Sentul Bogor
  • To ensure the guests receive high quality services.
  • Arranging the restaurant area; preparing dining tools and equipment; welcoming and serving restaurant's guests.
Jul 2012Sep 2012

Bellman (Trainee)

Santika Hotel Bogor
  • To assist guests to bring baggage and the other belongings.
  • Providing hotel information and information which is related with city.


Jan 20152019

Indonesian Open University

Open University
Jun 2010Jul 2013

Baranangsiang Vocational High School