Jun 2014 - Apr 2015
Customer Services Representative
Global Language Centre
- Attracting customers by answering product and service questions; Suggesting information about other products and services.
- To resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Recommending potential products or services to management by collecting customer information and analyzing customer needs.
Sep 2014 - Nov 2014
Griya Dharma Wulan Hotel, Sentul Bogor
- To ensure the guests receive high quality services.
- Arranging the restaurant area; preparing dining tools and equipment; welcoming and serving restaurant's guests.
Jul 2012 - Sep 2012
Santika Hotel Bogor
- To assist guests to bring baggage and the other belongings.
- Providing hotel information and information which is related with city.
Jan 2015 - 2019
Indonesian Open University
Jun 2010 - Jul 2013
Baranangsiang Vocational High School