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Work experience

Sep 2011Present

ANEW Health Care Services - Supportive Homecare Options, Inc.

Director, February 2014 - Present

  • Responsible for planning, development, implementation, administration and management  of all company programs, policies, and operations
  • Directly oversee all departments, management, and support staff of a 1,200 employee home care agency
  • Increased office staff productivity by 24% over two years
  • Reduced employer unemployment tax rate  by 1%
  • Coordinated with Milwaukee County Family Care Administrators to improve interagency communication and cooperation

Worker's Compensation Administrator, July 2012 - Present

  • Recorded, processed, reported, and tracked all Worker's Compensation claims for all companies in the ANEW network (approximately 1,400 employees total)
  • Coordinated with insurance company to identify claim trends and strategize reductions.
  • Coached Human Resources staff and managers on fraud reduction through documentation
  • Testified at and assisted insurance representation in preparation for Worker's Compensation Appeal Hearings
  • Completed mandated OSHA surveys and reporting

Payroll Manager, 2011 - Present

  • Processed a weekly payroll in access of $220,000.00 for approximately 1,200 hourly field employees working unique schedules
  • Developed policy and procedure for allotting Paid Time Off to field employees 
  • Developed system to digitize all past, present, and ongoing timesheets and payroll records resulting in increased efficiency and massive physical space savings
  • Implementing transition from weekly to biweekly pay runs beginning March 2016 for a projected annual cost savings of approximately $52,000.00
  • Developing health insurance offering procedure for previously non-benefited employees in accordance with the Affordable Care Act
  • Facilitated quarterly audits conducted by funding source
  • Successfully defended the Company against 100% of union grievances as liaison to the Collective Bargaining Unit
  • Developed ongoing background check policy and procedure resulting in improvement to 100% compliance with contractual requirements
  • As liaison to the Collective Bargaining Unit:

Director of Human Resources, September 2011 - February 2013

  • Successfully defended the Company against 100% of 17 union grievances with no employer actions reversed

  • Represented the Company in Collective Bargaining Agreement negotiations lasting one year
  • Wrote and developed employee handbook and training manuals for office and field employees, and developed 40 hour training course for field employees in collaboration with course instructors
  • Wrote or co-wrote and developed written policies and procedures for common tasks for each office position
  • Promoted to Director in February 2014 but was not replaced and have retained all Director of Human Resources responsibilities through today

Nov 2009Sep 2011

Long-term Health Care Manager

ANEW Health Care Services - ANEW Care Management Unit 
  • Assessed short-term and ongoing health care needs of Family Care members
  • Developed member-centered plans for ongoing coordination of providers, families, and medical professionals with a goal of maintaining the least restrictive living arrangement
  • Facilitated the establishment of services including physicians, therapists, in-home care, transportation, durable medical equipment, and placement in assisted living facilities
  • Maximized members Medicare, Medicaid, and private insurance benefits



Bachelor of the Arts with Honors - Psychology

University of Wisconsin - Milwaukee

Graduated Cum Laude


Available by request