Sep 2011 - Present
ANEW Health Care Services - Supportive Homecare Options, Inc.
Director, February 2014 - Present
- Responsible for planning, development, implementation, administration and management of all company programs, policies, and operations
- Directly oversee all departments, management, and support staff of a 1,200 employee home care agency
- Increased office staff productivity by 24% over two years
- Reduced employer unemployment tax rate by 1%
- Coordinated with Milwaukee County Family Care Administrators to improve interagency communication and cooperation
Worker's Compensation Administrator, July 2012 - Present
- Recorded, processed, reported, and tracked all Worker's Compensation claims for all companies in the ANEW network (approximately 1,400 employees total)
- Coordinated with insurance company to identify claim trends and strategize reductions.
- Coached Human Resources staff and managers on fraud reduction through documentation
- Testified at and assisted insurance representation in preparation for Worker's Compensation Appeal Hearings
- Completed mandated OSHA surveys and reporting
Payroll Manager, 2011 - Present
- Processed a weekly payroll in access of $220,000.00 for approximately 1,200 hourly field employees working unique schedules
- Developed policy and procedure for allotting Paid Time Off to field employees
- Developed system to digitize all past, present, and ongoing timesheets and payroll records resulting in increased efficiency and massive physical space savings
- Implementing transition from weekly to biweekly pay runs beginning March 2016 for a projected annual cost savings of approximately $52,000.00
- Developing health insurance offering procedure for previously non-benefited employees in accordance with the Affordable Care Act
- Facilitated quarterly audits conducted by funding source
- Successfully defended the Company against 100% of union grievances as liaison to the Collective Bargaining Unit
- Developed ongoing background check policy and procedure resulting in improvement to 100% compliance with contractual requirements
- As liaison to the Collective Bargaining Unit:
Director of Human Resources, September 2011 - February 2013
Successfully defended the Company against 100% of 17 union grievances with no employer actions reversed
- Represented the Company in Collective Bargaining Agreement negotiations lasting one year
- Wrote and developed employee handbook and training manuals for office and field employees, and developed 40 hour training course for field employees in collaboration with course instructors
- Wrote or co-wrote and developed written policies and procedures for common tasks for each office position
- Promoted to Director in February 2014 but was not replaced and have retained all Director of Human Resources responsibilities through today