Michael 'Misha' Litchev

Education

Education
2011 - 2014

Bachelor of Arts (B.A.)

Western Washington University

Work History

Work History
Oct 2014 - Present

Customer Experience Intern

Amazon
• Assist in streamlining decision making by aggregating data from multiple sources and compiling it into an actionable format • Support various Amazon teams on day-to-day resolution of customer service issues. Internship wraps up right before the New Year.
Sep 2014 - Present

Sales Advisor

Warehouse Demo Services (Located at Costco)
- Consistently meet sales expectations of 300% growth over days without demonstrations. - Demonstrate products while closing sales. - Manage a positive attitude inside Costco's demanding retail environment - Maintain 12-18 hour work week on weekends.
May 2012 - Sep 2014

Campus Sales Manager

Southwestern Advantage
Sales Responsibilities - Managed business selling educational resources to families within sales territories - Re-located to New York, Baltimore, MD & Denver, CO areas for 12 week-work periods - Operated personal business managing sales, inventory, accounting and delivery of product. - Earned $6,500 of revenue over a 3 month period - Maintained 75 hour average work week - Approached with over 6000 families from all socio-economic backgrounds - Received over 150 hours of training on communication skills, leadership and success principles Management Responsibilities - Personally recruited, trained & managed 2 students from Western Washington University - Recruited and managed #1 First Year Dealer from Washington State in 2014 - Helped organize and run Sunday meetings for the organization - Led recognition programs, highlighting exceptional performance - Collaborated with the Career Services Center at Western to organize recruiting events for SW

Skills

Skills

Leadership

Social Media

Customer Service

Teamwork

Public Relations

Management

Entrepreneurship

Event Planning

Public Speaking

Time Management