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  • More than 9 years experience in customer service and and 6 in customer relations in the tourism industry
  • 3 years experience in working exclusively outdoors in a physically and mentally demanding environment 
  • Adept in windows xp, vista, 7, 8.1, 10 and all ios versions of apple products
  • Ability to manage time appropriately without supervision
  • 3 years experience in managing both employees and facilities
  • Adept in Adobe illustrator and photoshop as well as corell and toonboom. 
  • Skilled in android diagnostics and software/hardware repair 
  • More than 4 years experience in hardware/software modification and repair of Nintendo, Sony, and Microsoft consoles and accessories (i.e. controller button and stick replacement and repair, disc drive firmware modification and replacement, red ring repair (no e74-error), hard drive failure, usb errors, and custom shell installation 

Work experience

Jun 2010Present

Custom art 

Mike McCoig

Regularly contracted personally for custom shoe art, sidewalk art, logos and murals for small businesses, and digital design of theater production posters

Dec 2015Present

sales representative

Carousel Pets 

must be knowledgeable and able to answer all questions about all reptiles,canines, small animals, and aquatic life as well as be able to point out proper and helpful products for all species.  

Dec 2014May 2015

Technical advisor

George Hawkins

provided compuer and other technical assistance to George Hawkins Campaign running for mayor of Gatlinburg.

Mar 2013Jan 2015

Facility Manager

Barks and Recreation

Located in gatlinburg, TN. As manager of this facility,  it  was my duty to first and foremost to make all guests feel more than comfortable leaving their favorite canine loved ones with us. I oversaw all reservations for both boarding and grooming. Living on property allowed me to offer 24 hr service. 

Mar 2012Oct 2014

Zipline Ranger

Pigeon River Canopy Tours

Pigeon River Canopy Tours-located in hartford, TN- specializing in ziplining tours over the pigeon river. My job here was to guide 10 guests 3 to 4 times a day . It was my responsibility not only to provide a safe environment while on trips, but also to provide an entertaining and informative adventure.  During this time i had Certifications for first responder and cpr.


Game Attendant Supervisor/ Breaker


Dollywood has a section of country fair style games for prizes. It was my job to be vocal-most of the time with a microphone-to all guests passing to entice play.i was experienced in all 13 type of games it was a main duty to give breaks to all game attendants throughout the day. 

May 2010Feb 2011

Guest relations

Ripleys Entertainment

Dealt with guests at all attractions of the Gatlinburg locatoin of Ripleys Entertainment performing tasks ranging from selling tickets to maintenance to acting in the haunted house.


Assistant Manager

Newport Cinema 4

Opened and Closed facility. supervised up to four employees and 4 running projectors. deposited sales nightly.



Cocke County High