Michael Lawrence Gatdula

Michael Lawrence Gatdula

Work History

Work History
Jun 2015 - Present

Juice Junky/Barista/Cashier/Customer Service

Azadea Group LLC (Pulp Juice JBR)
  • Handling customer orders and inquiries.
  • Making fresh juice, smoothies, and coffees.
  • Monthly inventory checking.
  • Up-selling new promotions and items.
  • Cleaning of the shop during opening and closing hours.
  • Ensuring there is no discrepancy within the cash tin.
  • Relaying new information to supervisors and managers.
  • Receiving deliveries from suppliers.
  • Arranging all items into proper display.
Apr 2014 - Apr 2015

Bar Manager

TGI Friday's Philippines
  • Recruiting, training and motivating staff
  • Keeping up to date with licensing legislation and taking legal responsibility for the premises
  • Ensuring beer and wine are kept in good condition
  • Enforcing health and safety rules
  • Managing kitchen staff
  • Dealing with difficult customers
Apr 2013 - Apr 2014

Bar Captain

TGI Friday's Seoul
  • Order or requisition liquors and supplies.
  • Supervise the work of bar staff and other bartenders.
  • Serve snack or food items to customers seated at the bar.
  • Slice and pit fruit for garnishing drinks.
  • Plan bar menus.
  • Arrange bottles and glasses to make attractive displays.
  • Create drink recipes.
Jun 2011 - Feb 2013

Concierge

Mandarin Oriental Singapore
  • Responsible for providing advice and personal assistance to VIP’s and guest of the hotel
  • Provide timely and accurate information about the services and facilities of the hotel
  • Adhere and ensure that core standards and hotel policy is observed at all times
  • Responsible for selling the services of the hotel and its concessions
  • Play the role of a travel consultants, social advisors, personal assistants and expeditors of personal and business matters
  • Act as a liaison and resource for other departments, and employees of the Hotel
  • Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

Education

Education
Feb 2013 - Feb 2014

Korean Language

Sogang University
Seoul, South Korea
Jun 2008 - Oct 2012

Bachelor of Science in Hotel and Restaurant Management

University of Santo Tomas
Manila, Philippines

Skills

Skills

Computer Skills

I have advance knowledge when in comes to MS Applications and the internet.

English Language

I can speak and write English on a native level.

Customer Service Skills

I can deal with any type of customers, if they any inquiries about a certain product or item, and if they have a complain I can address their concerns without  getting nervous.

Korean Language

I can speak korean on an intermediate level.

Mixology

I have knowledge about alcohols, spirits, cocktails, and juices.

Profile

Birthdate: April 17,1990
Gender: Male
Nationality: Filipino
Marital Status: Married
Visa Status: Employment Visa

References

References

Available upon request