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Recent graduate with an AAS in Windows Administration.  Who recognizes himself as an organized, detail-oriented, and conscientious self-starter, that is capable of strategizing and prioritizing effectively to accomplish multiple tasks.

Work History

Jul 2009Present

IT Support Specialist

ICT Tech Guy

• Installing and performing minor repairs to hardware, software, and peripheral equipment.
• Upgrading equipment for client usage—while, performing and ensuring proper installation of cable, operating systems, and appropriate software.
• Answering client inquiries regarding computer-related issues in order to ensure a resolution to clients’ problems.
• Modifying and customizing computer programs to satisfy client needs.

Sep 2014Mar 2015

System Support Analyst

Wolters Kluwer CCH

• Analyzed client workstation to troubleshoot systematic errors.
• Authored web tickets referencing client issues.
• Assisted clients in resolving computer-related issues via telecommunications, or using remote desktop protocol “Gotoassist Corporate.”
• Educated clients in the windows program Prosystem Fx Tax™.

Jun 2014Aug 2014

Web Development & Marketing Intern

High Touch Technologies

• Recorded, and printed web development proposals.
• Inspected, and modified Marketing data entry.
• Revised business clients in Connectwise™.
• Modified business vendors in MAS™.

May 2013Sep 2013

Instructional Support Specialist Intern

USD259 IST Data Center

• Orchestrated district's laptop intake, and distribution.
• Implemented system images on district staff’s laptops.
• Examined, and modified district's Discovery Education profile information.
• Initiated school district’s first VoIP phone system.

Jun 2010Aug 2012

Administrative Support Intern

Workforce Alliance, Inc: Kansas Dept. of Commerce; WIA Youth

• Assisted the Regional Operations Manager (ROM) with essential program duties.
• Entered job orders for potential job seekers.
• Produced calculated timecard spreadsheets for summer youth participants.
• Proctored and assisted with a national career readiness certificate WorkKeys® (for approximately 25 participants per week.)

Jun 2009Sep 2009

IT Support Specialist Intern

Via Christi Health: Congregation of St. Joseph

• Maintained system securities.
• Resolved potential computing issues.
• Replaced defective hardware peripherals.
• Produced functioning ethernet, and telecommunication cables (Cat5) (RJ45).


Jun 2015Present

Bachelors Of Business Administration

Wichita State University
Aug 2011May 2014

Associate of Applied Science

Butler County Community College

Major: Windows Administration, GPA: 3.75


May 2014Present

Security Pro


Training that prepares you to get certified and gives you the hands-on skills IT employers are looking for.

May 2012Present