Download PDF

Michael Haun

Key Account Manager


Highly motivated sales and marketing manager with demonstrated ability to take ownership of designated B2B & B2C account territory by developing and implementing sales plans that provide clearly defined strategies and tactics to maximize revenue and account retention. Self-starter and persuasive communicator with proven ability to rapidly develop rapport, identify client needs, make recommendations, and implement effective solutions. A true leader, business adviser and  educator with a long reputation of being the consummate professional with integrity and ethics.

Work experience

Dec 2014Present


PharmaSource, Inc.                                            Deerfield Beach, FL 

Sales Representative for several pharmaceutical programs driving national sales in all 50 states by effectively contacting targeted pharmacies, hospitals and physicians from fast paced call center. PharmaSource, Inc, an Inside Sales Organization with multi-channel sales expertise dedicated to healthcare. 

  • Promoted to National inside sales rep for major pharmaceutical co, successfully steered promotion & sales of new pediatric drug . 
  • Played key role in Galen Pharmaceuticals Inc achieving recognition in Q2& Q3 2015 reaching highest sales goals ever for 5 straight months in past 7 years. 
  • Played key role covering white space nationwide to Pediatric Hospitals and Physicians, expanded market reach of new pediatric drug by 20%, one of 6 national sales reps in co. 
  • Built strong relationships with targeted accounts, key staff members and pharmaceutical clients.
  • Maintained high level of industry product knowledge, policies, procedures, and continuing training.


Dec 2013Sep 2014


Parts Base Inc.                                                               Boca Raton, FL

Commercial Key Account Manager and Renewal Analyst managed B2B sales relationships with business owners, senior level corporate executives, corporate flight directors and parts inventory managers and other decision makers with small to large U.S. and international corporations in the Aviation industry. Parts Base Inc. is a world leading international online parts locator service and market research technology firm for the aviation, aerospace, and defense industry. 

  • Responsible for managing a book of business and generating revenue growth by utilizing a consultative selling approach to new and existing customers through inside sales in a fast-paced team environment. 
  • Effectively managed queue of 266 key accounts, $665,000 in annual revenue, sustaining a 92% average retention rate.
  • Met customer sales retention goals, call activity goals while maintaining a high level of customer satisfaction.
  • Worked with senior management to develop overall sales strategy for new business opportunities on key accounts.
  • Reduced lost accounts by diffusing cancellation requests, executed sound retention calls to improve customer service.
  • Assisted in the design, budgeting, implementation of marketing & advertisement plans tailored to client’s global region.
  • Cold called clients, made sales presentations, demonstrate system features, effectively secured contract agreements.
  • Performed intelligence gathering/market research for clients to win government contract awards over competitors.
Feb 2010Feb 2013


Colonial Life & Accident Insurance Co                          Sunrise, FL  

Primary leadership roll in all aspects of business development, product service presentations, direct marketing efforts, and revenue.  Colonial Life is a subsidiary of UNUM Corporation, and a national leader in B2B worksite marketing and sales of benefits communication, education and enrollment of group and personal insurance products to employees and their families through the workplace. 

  • President & CEO of Haun Insurance Agency Inc. a Florida Corporation.
  • Effectively managed all aspects of South Florida district operations while opening and building pipeline of new account sales.
  • Successfully Directed team of 3 Assistant Sales Managers and 17 Sales Reps meeting quarterly & annual plan sales goal objectives.
  • Demonstrated sound selling skills by personally opening new groups and maintaining personal production goals.
  • Recruited, trained, developed, retained account openers how to prospect, present and close to decision makers.
  • Created joint sales calls & field work, coaching, performance evaluation & planning sessions.
  • Held weekly team meetings to inform, instruct, and inspire reps, sharing best practices for sales techniques.
  • Coordinated worksite enrollments, conducted employee group meetings & 1-to-1 benefit counseling enrollments.
Jan 1990Feb 2010


HKW of Florida Inc.                                                 Ft. Lauderdale, FL

President and Agency Principal of an independent insurance agency specializing in selling multi-line insurance products from Personal Lines Home-Auto-Boat-Life-Health to Commercial Insurance throughout Florida.

  • Served 9 years on Board of Directors as Vice President of Sales before promoted to President of Agency of Operations.
  • Lead successful team of 7 Insurance agents and customer support staff
  • Achieving sales targets of $2.5mil in annual premium both overall and by channel line of business.
  • Proven track record of successfully growing a sales production pipeline each year with 10-15% annual growth.
  • Designed and implemented highly successful strategies that increased agency accounts from 1800 over 3000 policyholders.
  • Improved customer retention 82% to 90% while decreasing loss ratio.
  • Consistent top producing agency for The Travelers Insurance for residential homeowners for over 20 years.
  • Skilled in agency operations, risk management, full P&L responsibility, budgeting, payroll, advertising, customer relations.
Jan 1987Jan 1990


Allstate Insurance Co

Produced leading sales results marketing, selling and servicing Allstate’s diversified policies throughout the South Florida area. Sold both Business and Personal lines specializing in Home, Auto, Motorcycle, Marine, Boat, Life  insurance to individual and business owners. 

  • Designed insurance plans, prepared proposals, applications, endorsements, binders & certificates.
  • Conducted annual review, compared insurance plans to determine suitability and underwriting risk analysis.
  • Achieved high account retention goals through annual client reviews and excellent customer service skills.
  • Marketed Allstate products thru cross-sell of existing clients, cold-calling, networking, direct mail, door-to-door
  • Prepared reports for management as required, attended industry related continuing education as assigned.



Associate Arts

Santa Fe Community College                                   Gainseville, FL 

Business Management


Mercer University                                                                  Macon, GA

Business Administration


Life & Health Insurance License

State of Florida

FL 218, 216, 240 License

General Lines Property & Casualty Insurance License

State of FLorida

FL 220 License


  • Strategic Planning, Revenue Enhancement & Solution Selling
  • Operational Excellence, Relationship Building, Territory Management
  • Team Leadership, Customer & Staff Relations
  • Product Education Research & Analysis Project Management
  • Time Management , Analytical and Organized 

Microsoft Office Suite of Products / Excel, Word, Outlook, Power Point

Hobbies & Volunteering

Offshore Sailing, Racing,  and Power Boating is a huge part of my family life / Networking in the South Florida Marine Community /  Coaching little league Baseball / supporting local Hospice events