Merchandise Technology Analyst
Cracker Barrel Old Country Stores, Inc
Serving as the liaison with the Information Services Department while administering various applications used by the retail purchasing and merchandising groups. Supporting the effective use of end-user computing and reporting including first level user support of both retail and desktop applications. Responsible for prioritizing requests of IT (both enhancements and break/fixes) and managing user acceptance testing of all modifications to retail and merchandising systems. Design, develop, produce, and scheduling of ad-hoc reports for users within organization. Responsible for all aspects of supplier reporting from initial setup and support of supplier reporting.