Practice Manager / Staff Development Manager / Quality Manager / Talent Acquisitions
Department of the Air Force
Medical Practice Outpatient Director: Oversaw daily operations related to supervision and management of clinical services in Emergency Department, Family Practice, Pediatrics, and Occupational Health Clinics.
Staff Development Manager: Managed medical staff training and development for hospital organization with inpatient units, outpatient clinics and ancillary services in lab, radiology, public health, environmental health, occupational health, and administrative support services.
Quality Manager: Hand-picked by executive staff to resuscitate 3 failing programs imperative to organizational success. Identified and righted compulsory regulatory shortcomings in 7 vital corporate capacities. Organization surpassed requirements of follow-up monitoring inspections in all previous failing areas.
Quality Improvement Project Manager: Developed analytic quality process improvement program related to achieving accreditation for 20 separate departments within organization.
Identified key aspects of accreditation requirements and developed organizational road map to success; achieved 100% compliance with accreditation and regulatory mandates.
Critical contributor to 6 regulatory inspections, 5 accreditation inspections, and 12 operational inspections.
Talent Acquisitions Specialist
Exhibited exceptional personal qualities required to establish and maintain enduring client relationships; Proliferated client referral rate to 97%.
Vital contributor to Health Professions recruiting success; built outstanding rapport and trust with physicians, nurses and other healthcare professionals. Consistently lauded by professional talent as being a key factor in their on-boarding.
Mastered sales and acquisitions processes consistently transcending goals; tasked with highest annual regional goal while producing in the top 5% of 150 peers, and top 10% of national peers.