- Proficient computer skills
- Excellent crisis, problem, and time management skills
- Strong interpersonal, communication and organisational skills
- Port St. Lucie, Florida
- (561) 301- 1120
- [email protected]
Oversee and managed all areas of the restaurant and made final decisions on matters of importance. Responsible for ensuring that all financial invoices, reporting, and personnel/payroll related administrative duties were completed accurately. Enforced sanitary practices for food handling, general cleanliness, maintenance of kitchen, and dining areas. Ensured compliance with operational standards, company policies, federal/state/local laws, and ordinances. Estimated food and beverage costs. Supervised portion control and quantities of preparation to minimize waste. Estimated food needs, placed orders with distributors, and scheduled the delivery of fresh food and supplies. Ensured positive guest service in all areas. Responded to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Ensured that proper security procedures are in place to protect employees, guests and company assets. Managed shifts which included: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigated and resolved complaints concerning food quality and service. Direct hiring, supervision, development and, when necessary, termination of employees. Maintained an accurate and up-to-date plan of restaurant staffing needs. Prepared schedules and ensured that the restaurant was staffed for all shifts.
When starting at Ambrosia I was only a BHT, but within two months I was able to advance into the shift supervisor's position. My responsibilities included, but were not limited to the following objectives. Understanding and assisting clients while implementing their individual treatment plans according to the twelve step methodology. Assisting therapists and clients in daily activities. Observing and reporting patient behavior. Assisting in crisis intervention by calming clients requesting to AMA. Provide a safe and supportive environment for the clients. Lead clients in co-ed group therapy and chaired residential men's meetings. Dispense, process, and log urine analysis tests. Observe and record client's medical compliance. Responsible for intake and discharge of clients using LAURIS online. Directed and delegated daily duties to staff in order to insure a safe, secure, and productive environment . Provided transportation for clients.
While performing my duties as resident manager, I was recommended for the position of IOP operations supervisor. I assumed this role and and carried out the following duties: worked with the Director of Outpatient and Integrated Health on oversight of the completion of data and submits reports of activities, utilization and encounters on a regular basis, upheld the policies and procedures for maintaining accurate client case records in accordance with agency record keeping requirements, worked with management team to prepare and revise policy, procedures and vision, supported and ensured the integration of therapeutic treatment with traditional methods of healing and recovery, worked closely with Clinical Supervisor of Intake to ensure a seamless delivery of service for clients from intake through discharge, supported and directed the integration of agency and community activities and special events into the daily operation of the program and effectively distributed the flow of information to staff and clients.
My responsibilities consisted of, but were not limited to the following objectives. Understanding and assisting clients with implementing their individual treatment plans, in accordance to the Lukens' method. Assisting clients in meeting their daily goals and objectives. Observing and reporting patient behavior. Providing a supportive environment for the clients. Engaging and interacting, one on one with clients, in activities. Dispense, process, and log urine analysis tests. Observe and record client's medical compliance. Responsible for intake and discharge of clients.
My responsibilities include, but are not limited to the following objectives. Understanding and assisting clients while implementing their individual treatment plans according to the twelve step methodology. Assisting therapists and clients in daily therapeutic activities. Observing and reporting patient behavior. Assisting in crisis intervention by calming clients requesting to AMA. Provided a safe, supportive environment for the clients. Dispense, process, and log urine analysis tests. Observe and record clients medical compliance. Responsible for intake using KIPU systems. Provided transportation to clients.
Currently working on finishing my degree
References can be provided upon request