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Aug 2004May 2008

Management Information Systems

North Carolina Agricultural & Technical State University
  • Graduated Summa Cum Laude - 3.56/4.00

North Carolina Agricultural and Technical State University is a public, high research activity, Historically Black University (HBCU) committed to exemplary teaching and learning, scholarly and creative research, and effective engagement and public service.

Work experience

Supplemental Instructor & Athlete Tutor

North Carolina A&T State University
  •  Improved student learning and development in the area of calculus
  • Provided ongoing support and guidance while acting as positive influence and mentoring aid for 20 students
  • Taught basic and advanced fundamentals of two calculus courses
Mar 2011Present

Workday HCM Functional Consultant


Huntsman Chemical, Bain Capital, Four Seasons Hotels & Resorts, Prudential Corporation Asia

  • Lead Global Design Sessions for Benefits Administration across 6 Countries
  • Lead and Configured Global Design for Absence Management across 20+ Countries
  • Team contributor on implementations ranging from 900 to 30,000 employees
  • Lead User Acceptance Testing by creating Test Cases and Scripts, structuring data setup and managing defect tracking
  • Designed and Configured Business Processes to mirror or enhance current corporate methodologies and processes
  • Designed and Configured custom reports, including Absence Management summaries and
  • Structured Workday design, utilizing iLoads and System Configuration, including Translations for Global Designs and Notifications across 50+ business processes
  • Restructured Absence Management configuration for Hong Kong Client
Sep 2008Feb 2011

Human Resources Business Analyst

Eli Lilly and Company
  • Enhanced global business processes and improved change prioritization for US Recruiting and Staffing and Personnel Administration SAP Modules, impacting ~35,000 employees
  • Analyzed requirements, translating them into viable solutions within available SAP Modules and 3 affiliate applications
  • Managed testing schedules, development timeframes, and completion of documentation
  • Coordinated resources, testing, development and change prioritization across functional areas for 35 mid-sized implementations and 3 releases
  • Developed SharePoint collaboration repository for IT and 4 Business teams for increased productivity
  • Conducted risk and cost/benefit assessments for all SAP HR system changes saving business areas ~$50,000 annually
  • Collaborate  with System Architects and Business Planning associates to proactively support 2 HR systems
  • Recruit for North Carolina A&T SU top IT talent through interactive programs and strategic faculty alignment

Eli Lilly and Company markets medicines in 143 countries. Lilly has major research and development facilities in eight countries and conducts clinical trials in more than 50 countries.

May 2007Aug 2007

Human Resources Information Technology Intern

Eli Lilly and Company
  • Analyzed previous procedures for maintaining system action plans within temporary repositories to obtain improvement recommendations
  • Streamlined quality processes by developing a SharePoint Collaboration Site, accessed by 100 Human
  • Resources IT employees and 7 separate Information Technology teams
  • Created a reliable repository for outstanding system action plans using system development life cycle methodologies
  • Networked with existing users and system experts to develop working knowledge of solution technology
May 2006Aug 2006

Information Management Leadership Program Intern

General Electric Healthcare
  • Developed and maintained a central repository for 20 web sites to efficiently share information
  • Analyzed and documented process gaps and developing proactive solutions for improved web application release
  • Maintained weekly documentation of web application defects and server performance ratings to ensure operational excellence
  • Collaborated with team members to construct a proposal for a clean-up application build based on application defect trends

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care.


User Acceptance Testing
Workday Absence Management
Workday Benefits Administration
Workday Core HCM
Recruiting and Staffing Models
SAP Human Capital Management
Project Management
Customer/Client Relationship
Version & Release Control/Management
Project Funding Analysis
Scope & Change Control
Functional/Technical Specifications
Requirements Gathering

Expedited Collaboration

"Special thanks [to] Tiffany who got pulled into this project with such short notice.  I highly applaud your deep skills in Workday that you can “plug-and-play” and immediately make imminent contribution in resolving outstanding issues and defects."


Dedicated Workday Functional Consultant with 4+ years of experience in Human Resources, spanning SAP – Recruiting and Personnel Administration and Workday – Core HCM, Reporting, Absence and Benefits.

Demonstrated passion for contributing and leading Functional HCM streams resulting in successful Global implementations of Workday across several unique Industries

Career Interests

Human Resources

IT Solution Management

System Integration and Analysis

Recruiting and Staffing Solutions

Leadership and Community Involvement

  • Eli Lilly and Company African American Network - Co-Coordinator
  • North Carolina A&T State University, Indianapolis Alumni - Chapter President
  • Indianapolis Urban League - Young Professionals
  • Eli Lilly and Company IT Recruitment Team - Computer Competition Project Lead       
  • Minority Engineering Program of Indianapolis - Head Facilitator         
  • Alpha Kappa Alpha Sorority, Incorporated - Undergraduate Vice President/President         
  •  National Society of Black Engineers - Undergraduate Pre-College Chair                 

Driving Solutions

" [We] appreciate your efforts to continue to make the [Business Engagement and Prioritization Site] something that we can all reference. You have taken my recommendations, and many others and made this process more streamlined. ...without your work we couldn't have gotten this far."


Workday Practical

Workday, Inc.

Workday Core HCM

Workday, Inc.

Workday Benefits

Workday, Inc.