Work History

Work History
Jun 2005 - Present

Information Technology Technician

Caroline County Public Schools

Summer and Holiday employment for Information Technology Department.

• Completed initialization of Macintosh machines for classrooms and teachers.

• Repaired computers on an individual basis including hardware, operating system, and network problems. • Established "getting started" guides for new teachers.

Nov 2009 - Present

Community Liaison

United States House of Representatives

• Assist local elected officials with federal agencies

• Represent Congressman Kratovil at community events

• Staff the Congressman at specific events

Sep 2009 - Nov 2009

Intern

United States House of Representatives

Intern for Congressman Frank Kratovil

• Attend Briefings/Hearings and draft Memorandum for Legislative Staffers

• Answer constituent concerns via mail and telephone

• Excel in a high stress environment with rapid changes in task priority

Aug 2006 - May 2009

Assistant to Student Network Manager

McDaniel College

Student Worker for Student Network Manager in the Information Technology Department.

• Handled individual computer repair for hardware, operating system, and network issues for both Macintosh and   Windows machines.

• Assisted with installation of network hardware.

• Created "Computer Troubleshooting Guide" for incoming freshmen.

Education

Education
2005 - 2009

Bachelor of Arts

McDaniel College

Graduated with a minor in Arab Studies, consisting of classes on Arab Culture and in اللغة العربية(Arabic Language).

Activities and Societies: Head Delegate of Harvard National Model United Nations delegation for McDaniel College in 2009, delegate in 2008. Member of Pi Gamma Mu

Skills

Skills

Arabic

I can speak and write in Arabic on a basic level.

Microsoft Office

Proficient in Word, Excel, Powerpoint, and Outlook