- Chicago US-IL
- [email protected]
Joined company within the first two months of the inception and, as such, had an opportunity to be in on the ground floor design and implementation of the company’s technologies as well as having a key role in the recruiting and management of the technical operations staff. Managed and mentored the Unix team and Windows NT Administrators. Also assisted in vendor relationship management, driving our company’s technology requirements into future vendor releases.
Senior Program Manager originally brought in for a short-term contract to help kick off two projects, the role was quickly expanded to include managing the entire project portfolio for the Messaging, Voice and Data Networking teams, providing leadership and mentoring to a group of technical and project leads. Portfolio includes twenty+ projects, and several large programs, including an Exchange migration from 2007 to 2010, implementation of universal messaging, upgrading of the Microsoft OCS to Lync and a replacement of all faxing solutions throughout Grainger with a standardized email based solution. Also helped set standards and direction for organization wide project and program management and developed and implemented a project reporting system to provide status and early alerting to projects that are at risk to IT senior leadership.
Senior Data Center Consultant, reporting to the Managing Director of Colocation Services, a new business within CME tasked with the build out of both the physical data center and the development of all services to be offered to data center customers as well as selling the space to prospective customers. Brought into the project to act as the internal customer advocate, reviewing, authoring and designing the service offerings to be available at launch such as Remote Hands, NTP and the trading connection. Also developed the process to on-board 100 to 150 new customers within a four-month window all to be able to begin trading simultaneously. Mentored and trained staff members in colocation, customer service, documentation and process creation.
Senior Technical Project Manager for a 25-person project team tasked with a 20,000+ phone Cisco Voice over IP (VoIP) rollout for the University of Chicago, including over 200 buildings located in the university, the medical center and several remote sites. The project had been operating for over three years with little momentum and was lacking requirements and structure.
Managed and provided technical leadership to a team of six technical, infrastructure and data architects.
Managed $250K/month outsourced Internet hosting, storage, security and networking providers to support multiple applications generating several million in revenue per month and provide internal technical and business consulting for Internet applications.
Responsible for administration of the NewHomeNetwork and Cars.com web sites. Monitoring of site performance and activity reporting utilities including Keynote, Accrue Insight and in-house written monitoring tools.
Contracted to perform various duties at Ameritech, Monsanto (Searle), CSC and CNA Insurance including administration/support of Novell, Windows, Unix and Cisco environments, web server administration.
Technical lead for team of five network and server administrators. Responsible for developing automation tools, providing support for network, firewall, Unix, Novell and Windows systems, setting hardware and software standards. Relocated and redesigned the data center, negotiated over $100,000 in reduced costs for the project. Increased server availability by over 20%.