Greater Los Angeles Local Interest Group – itSMF USA
President Emeritus, December 2011 – December 2012
President, December 2009 – November 2011
VP-Orange County, July 2007 – November 2009
- Hosted and acted as Master of Ceremonies for the 2010 and 2011 Excellence in Service Management regional ITSM conferences.
- Increased membership in 2010 as was recognized as the fastest growing LIG in the United States with membership up over 15%.
- Increased the frequency of meetings by over 75%.
- Responsible for monthly communications to over 1000 ITSM supporters for over two years.