American University of Sharjah
Responsible for installing and troubleshooting the University’s server environment consisting of 200+ Servers, Clusters, SAN/NAS Storage, backup and disaster recovery systems. Providing Tier 2 and Tier3 systems support for a complex enterprise virtual and physical server and storage environments. Coordinate and support moves, adds or changes to servers and services. Identify, analyze and resolve problems through the use of a variety of hardware and software tools. Documenting and monitoring Disaster Recovery and backup operations. Attending technical training and perform technical research to enhance planning and deployment of appropriate components. Participating in the Engineering planning, design, implementation, and operation of Virtual Computing, Unix and Windows platforms.