Stephanie Heigh

Work History

Work History
Sep 2006 - Present

Manager

Cara - Swiss Chalet and Harveys

·Responsible for supervising and leading a staff of 30+ employees

·Regularly use various computer programs. (Word, Excel, RBOS, Citrix)

·Closing duties include: counting money, record keeping, and organization of daily reports

·Communicate regularly with customers to resolve conflicts, as well as to promote a positive customer experience

Education

Education
Sep 2009 - May 2010

Early Childhood Education - Intensive

Canadore College

I completed the 2 year Early Childhood Education Diploma program in 1 year. I did a 5 week placement with Ontario Early Years/Community Living North Bay, and gained experience working with children and parents in a variety of settings. I was responsible for supervising the visitors to the location, as well as planning and teaching classes for children and parents to attend.

Sep 2005 - Apr 2009

Bachelor of Arts Honours

Nipissing University

Skills

Skills

Non-Violent Crisis Intervention

CPI Non-Violent Crisis Intervention Certification, April 2011

Computer Skills

  ·      Working knowledge of Microsoft Word, Excel, and PowerPoint ·      Working knowledge of Mac Pages, Keynote, and Numbers ·      Working knowledge of SMART Board and data projection technology ·      Experience using educational technology such as: Smart Notebook, iMovie, iPhoto, Markbook, Kurzweil, and Clicker 5