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After working in the hospitality industry for over twenty years, I decided to develop a consulting/management company that specializes in hotel management. The company is called Avant Hotels Group Inc. and we specialize in developing innovative strategies that ensure long-term success for our clients and their respective hotel portfolios 

Work experience

Sep 2007Sep 2007


Avant Hotels Group

·Co-Founded exciting new Hotel Management Consulting company

·Developed strategic initiatives and all brand marketing including web design, promotion materials, etc.

·Recruited best-in-class hotel professionals to support company philosophy of comprehensive hotel           management solutions through innovative thinking.

·Assisted in opening of upscale restaurant chain in Portland, Oregon

Aug 2005Aug 2007

Director of Operations

·Developed all operational elements of new upper upscale extended-stay brand inspired by Westin             Hotels.

·Worked with brand team, A&C and Design in creating hotel design features, product layout, suite             configurations, brand signage, etc.

·Developed segment specific property management and revenue management systems

·Created brand specific guest experience programs as well as all brand manuals including brand               standards, SOPs, technology requirements, pre-opening/critical path, F&B, OS&E, etc

·Developed IT infrastructure program which included several innovative guest experience amenities           (i.e. guest web portal, in-room entertainment devices, etc)

May 2002Aug 2005

General Manager

·Exceeded forecasted revenue goals, posting double-digit RevPar gains for two consecutive years and      130% RGI (revenue generation index) goals for 25 consecutive months.

·Designed and implemented austerity program that effectively cut operational costs without negatively       impacting guest service and contributing to an 8% gain over budgeted GOP.

·Hotel received over 15 brand achievement awards for everything from guest satisfaction to                       forecasting accuracy, Sales, A/R management, and revenue and GOP successes.

·Engineered turnaround of hotel service scores as evidenced by hotel brand ranking shift from #38 to         #7 and guest satisfaction scores of 94% and higher.

·Assisted in the opening of flagship property in New Orleans, LA and reopened the property after the         devastating Katrina Hurricane disaster

Dec 1998May 2002

Area Manager

·Opened and managed The Hampton Inn and Homewood Suites by Hilton Hotels located in the North         Shore region of Boston, Massachusetts

·During second year of operation, hotels exceeded RevPar and GOP goals by 18% and continued to         successfully gain market share in excess of 125% RGI.

·Successfully positioned both properties among the esteemed “Circle of Excellence” as the top                 branded hotels in service and product ratings as well as financial performance

Jun 1995Dec 1998

Regional Director of Operations

Humphrey Hospitality Inc

·Successfully served as the Regional Director of Operations responsible for twelve properties located         in several southeastern states. Hotels varied in size from 180 to 350 rooms (full and limited service)

·Created and implemented several austerity and guest satisfaction programs that effectively cut costs       while dramatically improving overall service scores among all of the properties

·Performed extensive training at all levels of management particularly Sales & Marketing and                     advanced Operations.

·Responsible for primary budgeting and marketing plan development at all properties.


Bachelors of Science

State University of New York