Mercedes Lipscomb

Mercedes Lipscomb

Summary

PROFESSIONAL PROFILE

Currently completing a Doctorate degree in Instructional Technology and Distance Education from Nova Southeastern University. Obtained a Masters of Science in Curriculum Development and Instructional Technology from the University at Albany. Over 10 years combined experience in Instructional Systems Design, Rapid eLearning and Project Management. Specific practice concentrated in several areas including Corporate Health Insurance, State Regulated Childcare, Home Healthcare and the Public Education sector.  

  • Instructional Designer and seasoned professional with several years of experience designing and developing ILT, WBT and CBT, paper-based self-instructional based courses utilizing various instructional design models including Dick & Carey, ADDIE , and Kemp design models.
  • E-learning Developer with experience utilizing instructional design, development and delivery expertise to create performance improvement learning solutions. 
  • Technical Writer with experience developing job aids, quick reference guides, facilitator guides, and user guides.
  • Instructional Technologist   who remains focused on emerging technologies, innovative software and best practices.
  • Project Manager who understands and contributes to the overall strategic plan for various learning programs and who takes ownership of assigned projects, reports the results in a timely manner, and makes every milestone.
  • Self-motivated and constantly pursing professional development training to continuously improve personal skills and style.

Work History

Work History

Jun 2012 - Present

eLearning Instructional Designer

Undisclosed

Undisclosed Company (Contractor) eLearning Instructional Designer                                                                                 June 2012-Present

  • Designed self-paced media-rich e-learning narrated module(s) for management utilizing authoring tools such as TechSmith Camtasia, Articulate and AdobeCaptivate
  • Created customized curriculum grounded in adult learning theory
  • Created storyboard with script
  • Evaluated instructional materials throughout the life of the project
  • Collaborated with virtual team members to develop strategies
  • Ensured that performance objectives, content and assessments are aligned
  • Review content developed by content developers, including eLearning Designers, Instructional Designers and Documentation Analysts
  • Provided feedback to content developers with recommendations for improvement as appropriate
  • Conducted formative and summative evaluations
  • Review products for completeness, compliance and consistency as well as making recommendations to improve course materials
  • Participated in train-the trainer, pilot projects and testing of web-based course content
  • Effectively communicate with stakeholders regarding course content, course performance, course projects and product launches
  • Ensure course content was organized in a clear hierarchical manner
  • Ensured course content was chunked enough to allow learners to absorb the content of each lesson
Jan 2008 - Jun 2012

Senior Instructional Designer

Caring2Learn
  • Designed self-paced media-rich e-learning narrated module(s) for management utilizing authoring tools such as TechSmith Camtasia, Articulate and Adobe Captivate
  • Applied instructional design methodologies and adult learning theory to create impactful, instructionally sound learning solutions
  • Created storyboard with script
  • Evaluated instructional materials throughout the life of the project
  • Collaborated with virtual team members to develop strategies
  • Ensured that performance objectives, content and assessments were aligned
  • Review content developed by content developers, including eLearning Designers, Instructional Designers and Documentation Analysts
  • Provided feedback to content developers with recommendations for improvement as appropriate
  • Conducted formative and summative evaluations
  • Review products for completeness, compliance and consistency as well as making recommendations to improve course materials
  • Participated in train-the trainer, pilot projects and testing of web-based course content
  • Effectively communicate with stakeholders regarding course content, course performance, course projects and product launches
  • Ensure course content was organized in a clear hierarchical manner
  • Ensured course content was chunked enough to allow learners to absorb the content of each lesson
Mar 2008 - Dec 2011

Instructional Designer/ Consultant

Huggies Place
  • Created detailed instructional plan specifying course design
  • Created treatment plans based on subordinate skills analysis
  • Worked closely with stakeholders to analyze training needs associated with performance issues
  • Created style guides and project standards
  • Conducted needs and task analysis
  • Worked directly with subject-matter-experts (SME) to identify performance gaps and training needs of the end users
  • Designed and developed virtual, web-based, instructor-led training courses utilizing contemporary authoring software
  • Developed behavioral, cognitive and performance objectives, ensured that the objectives were measurable and aligned with business goals
  • Developed instructor-led training grounded in solid adult learning theory
  • Created content that was aligned with New York State Office of Children and Family Services childcare regulations
  • Utilized the Instructional Systems Design model as well as the ADDIE model
  • Developed storyboards, templates, style guides and pilot materials
  • Selected appropriate graphics for courseware design
  • Worked on multiple tasks and projects both independently and as apart of a team
  • Conducted formative and summative evaluations
Mar 2002 - Feb 2008

Instructional Designer Consultant

Legacy Homecare
  • Assessed, designed, developed, implemented and evaluated online courseware for online programs
  • Applied best practices and learning theory to instruction
  • Identified program needs, logically organized information and transformed information into professionally designed, engaging and effective web based courses
  • Designed online programs using ADDIE, Dick & Carey and
  • Backward instructional design models
  • Provided recommendations regarding content arrangement, sequencing of lessons and use of assessment tools
  • Utilized concept mapping
  • Utilized multimedia technology and authoring tools to develop interactive engaging online programs
  • Ensured that training content was aligned with New York State Department of Health regulations
  • Collaborated with Subject Matter Experts to ensure accuracy of content
  • Developed course templates, models, standards, and procedures
  • Conducted needs and front-end analysis
  • Developed course content grounded in learning theory
  • Evaluated web based courses for quality and repurposing
  • Ensured content alignment of thecurriculum to standards
  • Conducted formative and summative evaluations
2001 - 2002

Graduate Student Intern-Project Manager

New York State Education Department Office of Management Services
  • Planned, monitored and managed and internal projects from initiation through completion
  • Coordinated project planning, resourcing, staffing, supply and subcontract management, progress reporting and people management
  • Ensured project results met requirements regarding technical quality, reliability, schedule and cost
  • Monitored performance and recommended schedule changes, cost adjustments or resource additions
  • Under direct supervision, managed a  phase of a larger project
  • Identified appropriate resources needed and developed schedule to ensure timely completion of project
  • Coordinated team activities
1997 - 2002

Specialist

United States Army-New York Army National Guard
  • Investigated and performed background checks for new recruits
  • Prepared statistical reports for the infantry unit
  • Collaborated with upper management to identify unit needs
  • Managed multiple projects and met tight deadlines
  • Participated in state emergency missions
  • Maintained and analyzed computer database

Education

Education
May 2010 - Present

EdD

Nova Southeastern University

  • Trends and Issues
  • Curriculum & Program Development
  • Methods of Inquiry
  • Leadership
  • Leadership Simulation
  • Qualitative Research
  • Principles of Distance Education
  • System Analysis and Design
  • Theories of Learning
  • Advanced Applications of Instructional Technology & Distance Education
  • Instructional Design
  • Instructional Media
  • Principles of Instructional Technology
  • Digital Media
  • Managing and Evaluating Instructional Technology & Distance Education
  • Professional Practice in Instructional Technology & Distance Education

Skills

Skills

Soft Skills

  Ability to structure the unstructured, ability to think coherently and logically,ability to generate creative ideas, aptitude for research and analysis, ability to think on feet, able to think outside the box,  emotion awareness, self-management, self-confidence, patience, self-awareness, presentation, facilitation, communication, influence, team player, skilled in dealing with difficult people and situations, interpersonal skills, able to negotiate, able and willing to mentor, organized and fully aware of HIPAA privacy policies and procedures  

Technical Skills

 PC, MAC, Apple iMovie, Adobe Final Cut Pro, Garageband, TechSmith Camtasia,  Screenr, Articulate Rapid eLearning Studio, Presenter, Engage, Quizmaker,  Articulate Storyline, TechSmith Snagit, Screenr, Jing, Prezi,  Screencast-o-matic, Adobe Fireworks, Adobe Audition, Adobe Presenter, Adobe Photoshop, Adobe Captivate, Windows Movie Maker, Microsoft Office Powerpoint, Excel, Publisher, Word, Open Office, Blackboard, Elluminate, SumTotal, IpSwitch, WebCT, Skype, iCloud, iChat, Lectora Snap, Lectora Flypaper   Computer based training software — Adobe Systems Adobe Captivate; Articulate Rapid E-Learning Studio; Trivantis CourseMill; Worldwide Instructional Design System WIDS Desktop publishing software — Adobe Systems Adobe FrameMaker; Microsoft Publisher; Performance Technology Associates DocuTools Graphics or photo imaging software — Adobe Systems Adobe Flash; Adobe Systems Adobe Illustrator; Adobe Systems Adobe Photoshop software; TechSmith Snagit Video creation and editing software — Adobe Systems Adobe Premiere Pro software; Adobe Presenter; Apple QuickTime; Avid Technology Pinnacle Studio; TechSmith Camtasia Web page creation and editing software — Adobe Systems Adobe Dreamweaver; IXL Learning Quia Web; Nvu *; SeaMonkey *

Learning Theories

 Behaviorism, Cognitivism, Constructivism, Andragogy, Elaboration Theory, Equivalency Theory, Transactional distance, Social learning theory, Communities of practice, Discovery learning, Experiential learning, Humanist theory, Multiple intelligences, Diffusion of Innovation Theory

Design Models

ADDIE ISD model, Successive Approximation Model,Dick & Carey ISD model, Morrison, Ross & Kemp design model, A.S.S.U.R.E. model, John Keller’s ARCS model of motivational design, Daniel Stufflebeam’s CIPP evaluation model, Kirckpatrick’s Four-Level Evaluation Model, Backward Design Model, Gagne’ 9 Events of Instruction

Instructional Design

  Needs analysis, task & job analysis, systems design, front-end analysis, contextual analysis, writing performance objectives, sequencing, designing strategies, developing paper-based instructional materials, Job Aids, developing evaluation instruments, formative & summative evaluation, implementation, project management, concept mapping, chunking, flip teaching  

Instructional Media Skills

 Working knowledge of learning domains, experience writing scripts for presentations involving media, able to apply the ASSURE model, understands appropriate uses of media, able to integrate the principles of visual literacy and design into instructional materials, develops theory based instructional materials, able to capture and edit audio and visual digital media, understands the advantages and limitations of audio and video media

Garageband

Adobe Audition

Articulate Quizmaker

Articulate Engage

Articulate Presenter

Camtasia

Captivate