Lead Service Technician
Texas Computer Guru
* Performed hardware and software support and installation.* Participated in field installations, engineering and customer support. * Diagnosed hardware problems with modems, printers, cables, or telephones. * Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems. * Performed troubleshooting of computer systems and related equipment.* Performed software and mechanical upgrades. * Replaced and upgraded motherboards, CD-ROMs, and hard drives. * Configured and diagnosed client/server problems.
* Performed malware removal from client computers.