Melvin Vielman

  • Sydney

Senior system engineerĀ 

Work History

Work History
Nov 2013 - Present

Senior Technical Consultant

Hewlett-Packard
Technical Consultant engaged to deliver and support complex infrastructure and application projects for Commonwealth Bank, Australia Customs and Australia Tax Office. Operated under established project methodologies in close alignment with Project Management teams involved in the implementation of Workplace, Midrange, Virtualized and Cloud Server solutions.
Sep 2011 - Nov 2013

IT Manager / Infrastructure Engineer

Best & Less
Expert resource providing solutions design/implementation and process development for multinational retail trading business. Supplied project implementation, resolution of post-implementation issues, architecture documentation & BAU 3rd Tier support. Facilitated all technical architecture support, including management of network operations.
Oct 2010 - May 2011

Infrastructure Engineer

Dell Services
Technical consultant engaged to administer & support (configuration, installation, implementation, maintenance, troubleshooting) mission-critical enterprise level technologies affecting over tens of thousands of locations globally (i.e. VMWare, Microsoft server farm, Microsoft Mail). Responsible for project management, architecture support, analysis and overall communication/coordination.
Oct 2008 - Dec 2010

Voice Engineer

Avaya Inc
Vital technical and leadership resource who provided implementation, operational and network support for VoIP solutions in West Coast government agencies. Worked closely with business units, technical teams and vendors to develop robust yet cost-effective solutions to meet objectives. Created project implementation plans and managed project deliverables and supplied technical expertise & troubleshooting.

Education

Education

ITT Technical Institute

Skills

Skills

Management

Vendor Relationships

Account Management

Routers

Security

Integration

Operating Systems

ITIL Implementation

Network Security

DNS

CCNA

Data Center

Switches

Virtualization

Disaster Recovery

TCP/IP

Computer Hardware

Routing

Troubleshooting

Servers

Avaya

Windows

Citrix

HP

CA Unicentre

VMware Server

vmware

Backup Management Software

Backup Exec

Netbackup

IPC turrets

VPN

SMS

Polycom

EMC

Citrix Metaframe

Apple

Load Balancing

avaya CS1k

IPC

NICE

cisco voip

iPhone

Blackberry

VoIP

Dell Desktops

Dell PowerEdge Servers

Blackberry Enterprise Server

Windows 7

Windows Server 2003

References

References

Portfolio