Results-driven Administrative Assistant with over 6 years experience providing administrative support, managing records, and delivering exceptional customer service in various industries. Proven ability to provide comprehensive support including managing calendars, scheduling meetings, planning travel, creating presentations, and effectively coordinating essential administrative tasks within specified timelines. Adapt quickly to new and evolving environments. Upon graduation in the summer of 2009 with an A.A.S. in Office Administration, will continue education in the Human Resources field.
Provided administrative support to managers from remote office. Managed calendars, coordinating travel arrangements and processing expense reports. Typed, proofread, and edited correspondence, newsletters, and forms. Answered a multi-line phone system, assisted with registration, and performed other general clerical duties such as filing, copying, and faxing.
First point-of-contact for the Education department, providing excellent customer service. Responsible for handling course registrations, cancellations and education inquiries. Prepared correspondence, brochures and flyers to promote courses and offerings. Assisted in the coordination of special courses and monitoring their progress. Prepared a PowerPoint presentation to be presented at the Annual Awards Gala.
Helped to establish and develop a new coordinator position. Coordinated shipments of cable and wire to telephone companies while also performing various data entry tasks.
Sorted and distributed claims for processing using a customer relationship management system. Entered claims data into system, make corrections for processing.
Graduation July 2009