Summary

Results-driven Administrative Assistant with over 6 years experience providing administrative support, managing records, and delivering exceptional customer service in various industries. Proven ability to provide comprehensive support including managing calendars, scheduling meetings, planning travel, creating presentations, and effectively coordinating essential administrative tasks within specified timelines. Adapt quickly to new and evolving environments. Upon graduation in the summer of 2009 with an A.A.S. in Office Administration, will continue education in the Human Resources field.

Networking

Work History

Work History
Jun 2008 - Apr 2009

Administrative Assistant

Burnett Staffing/Choice Staffing

Provided administrative support to managers from remote office. Managed calendars, coordinating travel arrangements and processing expense reports. Typed, proofread, and edited correspondence, newsletters, and forms. Answered a multi-line phone system, assisted with registration, and performed other general clerical duties such as filing, copying, and faxing.

Apr 2007 - Jun 2008

Education Records Specialist

Austin Board of REALTORS

First point-of-contact for the Education department, providing excellent customer service. Responsible for handling course registrations, cancellations and education inquiries. Prepared correspondence, brochures and flyers to promote courses and offerings. Assisted in the coordination of special courses and monitoring their progress. Prepared a PowerPoint presentation to be presented at the Annual Awards Gala.

Feb 2005 - Sep 2006

Order Coordinator

Helped to establish and develop a new coordinator position. Coordinated shipments of cable and wire to telephone companies while also performing various data entry tasks.

Apr 2003 - Feb 2005

Data Entry Specialist

American Administrative Group

Sorted and distributed claims for processing using a customer relationship management system. Entered claims data into system, make corrections for processing.

Education

Education

Skills

Skills

Quickbooks

Microsoft Power Point

Microsoft Excel 2007

Microsoft Word 2007

Certifications

Certifications
Nov 2007 - Nov 2012

Certified Professional Secretary

International Association of Administrative Professionals