Melissa Naftel

Melissa Naftel

Office & Administrative Support

Summary

An enthusiastic self-starter with strong administrative skills and 2 years experience in diverse office environments. Team player - no task is too big or too small! 

Skills

  • Database Management
  • Social Media Account Creation/Management
  • Scheduling & Calendar Management
  • Light Photography & Photo Editing
  • Inventory Management
  • Data Entry
  • Internet Research
  • Filing/Data Archiving
  • Front Desk Reception
  • Document Creation & Conversion
  • Webinar Moderation, Recording, and Conversion
  • Event Setup
  • Customer Service
  • Office & Administrative Support

Professional Experience

Work History
Aug 2014 - May 2015

Office Coordinator

Northern California Human Resources Association
  • Office management – ordering inventory, distributing mail & keys, setting up training room for classes, maintaining workspaces, and scheduling maintenance.
  • Administrative duties – creating materials for training classes, conferences and summits. Webinar moderation, recording, and conversion.
  • First point of contact for association members. Reminding registered attendees of programs and events.
  • Database management in YourMembership and CrowdCompass app.
  • Event coordination – assisting with planning and setup.
Jun 2014 - Jul 2014

Administrative Assistant Intern to Career Center Coordinator

America's Job Center of California EASTBAY Works
  • Front desk reception and customer service –customer intake and registration.
  • Database management in CalJOBS.
  • Administrative duties – creating flyers, informational packets, updating job boards, and assisting Career Center Coordinator with ad hoc projects.
  • Workshop facilitation.
Sep 2013 - Jul 2014

Administrative Assistant Student & Intern

Mount Diablo Adult Education
  • Front desk reception and administrative duties – creating and editing documents, conducting web research, preparing for board meeting, assisting with expense reports and database management in CalJOBS. 
  • Computer Applications Training (12-week training including: Word, Excel, Access, Publisher, PowerPoint, Outlook).
  • Office Skills (Keyboarding, document preparation, 10-key, filing, office equipment operation).
  • Intern of the week for Lead Instructor – Alternating weekly between students. Assisting Lead Instructor with grading, filing and ad hoc projects.
Mar 2014 - Mar 2014

File Clerk Intern to Director of Quality & Safety

Safe Containment, LLC
  • Worked on project developing systems to index and catalog documents and track inventory of hazardous materials.

Education

Education
Apr 2014 - Present

Bachelor of Science in Business Administration

University of Phoenix

In Progress (Est. completion - 2018)

Sep 2013 - Jul 2014

Certificate: Administrative Assistant Training Program

Mount Diablo Adult Education

Received certificate of completion for Administrative Assistant Training program as well as certificates for Microsoft Office Applications and Office Skills training.

Jan 2014 - Jan 2014

National Professional Certification: Customer Service

National Retail Foundation - EASTBAY Works

Received National Professional Certification in Customer Service from the National Retail Foundation (NRF).

Portfolio

Letters of Recommendation