Melissa Mozian

Melissa Mozian

Work History

Work History

Additional Background

Event and Volunteer Coordinator at the University of North Carolina Wilmington organizing 25 one time service events for over 4,000 faculty and students.  Project Intern for Office of the Governor of North Carolina, planning and implementing all logistics for Governor’s Summit on Volunteerism (1000+ attendees) and pre-summit conference (600+ attendees). 

May 2006 - Sep 2009

Manager, Sales & Marketing Services

Concord Hospitality Enterprises
  • Planned and executed all aspects of meeting management for pre-opening meetings and grand opening events to include RFPs, selecting sites, developing marketing materials, catering services, budgets, meeting agendas…
  • Authored company standardized sales, catering and meeting contracts uniting company standards, multiple brand standards and implementing APEX Contract Accepted Practices.
  • Developed curriculum and coordinated standardized contract trainings achieving full roll-out and training of 150+ sales personnel within 2.5 months; provided instructional delivery of content.
  • Coordinated annual company educational conference for 300 attendees; organized and contracted for location, transportation, food and beverage services…; executed event details on-site and managed content to deliver learning objectives.
Mar 2005 - May 2006

Senior Sales Manager/ Acting Director of Catering

Durham Marriott at the Civic Center
  • Streamlined processes and enhanced departmental knowledge of meeting planning through staff trainings on RFPs, negotiating contracts, site inspections, pre & post-con meetings, coordinating with vendors, audio visual,  FAM trips…
  • Developed detailed meeting specification documents for each program to include setup, floor plans, audio/visual and production needs, food & beverage requirements; managed room blocks.
  • Directed meetings and events on-site conducting pre-conference meetings to review all aspects of the program; constantly monitor all on-site logistics; onsite staff management; VIP handling; crisis management; ground transportation; liaise with clients, all departments of hotel, and all service providers.
  • Collaborated with Executive Chef on facility menu development; prepared, wrote, and laid out catering menus, pricing strategies, packages, and targeted holiday menus staying current with industry trends
  • Standardized contracts to boost efficiency of documents for facility and clients.
Sep 2003 - Mar 2005

Senior Sales & Meeting Services Advisor

Duke University's R. David Thomas Executive Conference Center

  • Increased client satisfaction by 15% in overall meeting servicesby assisting Director in the establishment of new meeting services department team; developed departments first policies and procedures manual for meetings and events.
  • Acted as meeting planner for corporate customers;identified and contracted with local suppliers to produce events both on- and off-site for clients, managing all aspects of event operations, planning, and execution.
May 2002 - Aug 2003

Marketing and Special Events Manager

Cornerstone Restaurant Group- Michael Jordan's 23

  • Created, managed and developed events including facility promotional events, wedding receptions, rehearsal dinners, cocktail parties, medical meetings, movie release parties, private group events, corporate product launches and promotional events.
Aug 2000 - Apr 2002

Director of Special Events

Cystic Fibrosis Foundation

  • Raised over $800,000 net research dollars post 9/11 by driving strategy and operations for high profile fundraising events; developed and planned content to meet fund development goals.
  • Created event sponsorship opportunities; identified business development propositions and matched to key potential sponsors to off-set event costs and increase revenues.
  • Recruited and trained 200+ event volunteers, working closely with community and organizational partners to build event awareness and enthusiasm for overall event goals.
  • Delivered precise financial management to event budgets, ensuring that event expenses were as low as possible without compromising event quality. 
Aug 1999 - May 2000

Special Events Coordinator / Assistant Manager

TAPPS Brewpub Billiards & Restaurant

  • Created corporate events department and assisted in all aspects of opening for upscale brewpub and billiard hall; oversaw all components of special events, strategy, brief development, planning, coordination, promotion, facilitation, budget management and onsite event staff management and development.

Education

Education

Bachelor of Science in Business Management Anticipated 12/2011

University of Phoenix

University of North Carolina at Wilmington

Degree Not Completed Due To Family Illness