Customer Service Administrator
Program new member properties in Synxis, Pegasus, Mas 90; load all policies, rates & room types.
Train member hotels on rate loading and facilitating room inventory within Synxis.
Liaise with worldwide member hotels on programming branded promotional initiatives and packages.
Generate and analyze monthly revenue reports for all member hotels.
Support seven revenue managers locally and offsite; customer service troubleshooting, data input, etc.