Melissa McCartney, Ed.D

Education Leader

References

Mary Horne

(Peer) Editor at University of Phoenix ---- Melissa has the educational expertise required for post-secondary curriculum and training teachers and other adult learners. She is also a joy to work with. She is dependable, friendly, considerate, funny, and she values diversity, (602) 323-7958

Monica Ursino

(Peer) Associate Director of Online Education at Anthem Education 480 228-2445 - Melissa is hands down one of the most creative and bright individuals I have had the pleasure of working with. I have had the opportunity to work with Melissa and I can honestly say she brings it to the table every day. As a high performer Melissa continually achieved high student retention rates and a classroom experience that is out of this world fun and creative. Additionally, she is one of the most intelligent out of the box thinkers I have met, (480) 228-2445

Ariana Resendez, aresendez@uop.edu

(Peer) Executive Enrollment Advisor at University of Phoenix ---- Melissa has worked diligently to be extremely efficient, confident, and knowledgeable. She interjects her wisdom, kindness, and sureness to assist others aim high and succeed in reaching their goals. With her strong team player attitude, Melissa has a very fun and interesting way of bringing the best out of others. She has great work ethic, and always takes the initiative to see a job well done!

John Pfingstag, jpfingstag@uti.edu

(Peer) Senior Subject Matter Expert at Universal Technical Institute

Nikki Selendic Freeman,

(Peer) Assessment Manager at Universal Technical Institute . Melissa is so positive, smart and wonderful at working with UTI instructors and helping them to make positive improvements in their craft. She would be a very natural fit for the position and a very quick study, (623) 445-9404

Tracey Satterwaithe, tsatterwaithe@anthem.edu

(Subordinate) Full-time Faculty at Anthem College Online

Greg Hall

(Superior) Principal at J Robinson High School, (704) 788-4500

Oran Tkatchov

(Personal) Director of Comprehensive System of Professional Development at Arizona Department of Education, (602) 364-2066

Technology

Computer Proficiency:

Microsoft Office (Word, Excel, PowerPoint, Outlook, Communicator, SharePoint)

Mac Platforms (iWork Keynote, Pages, Numbers)

Learning Management System Proficiency

Blackboard, Moodle, STARS, E-campus, MyASU, Phoenix Connect, LoudCloud

Virtual Communication:

Adobe Connect, GoTo Meeting, Skype, Facetime, Lync

Visual Design:

Web Design (Captivate, Publisher, Dreamweaver), Photoshop

Honors

•Outstanding Teacher of the Year, City of Phoenix

•Excellence in Teaching Apple Award, Paradise Valley High School

•PVHS Innovative Technology Grant

Summary

"Education is not filling the pail, but it is lighting the fire." William Butler Yeats

My personal mission is to change education for the better by providing the highest quality education and training to all individuals. Education is a vehicle to change the quality of life for individuals. I am an optimist focused on big goals with innovative solutions. I believe my education, experience and character make me a uniquely qualified candidate.

Skills

Higher Education – Staff Training & Development – Instructional Design – Gap Assessment – Project Management – Classroom Management – Online Teaching Methodology – K-12 Curriculum – Program Development – Assessment Evaluation – Web Design – Technology Training – Curriculum Development – Policy Evaluation – Student Attendance –Student Retention – Course Planning – Adult Education Methodology – High Risk Retention

Work experience

Nov 2013Mar 2014

Education Team Leader/ Adjunct Faculty

Anthem College Online

Managed teams of 12-14 online instructors and supervised content and quality of 45 online classes for up to 250 students per term. Increased student retention through building interesting and effective coursework. Hired, trained and provided on-boarding of new instructors.

Decreased team drop rate from 10-15% to 2.9%
Improved instructional methods by reviewing and monitoring instructors’ online materials and lectures. Set realistic timelines, expectations and interventions prior to terminations.
Reviewed instructor-student contact, attendance and grades. Created and implemented a new and effective communication plan designed to reach and retain high-risk students.
Implemented strategy meetings at start of each term with instructors to set new goals for retention as well as to evaluate prior practices. Held videoconferences and face-to-face meetings.

Oct 2011Nov 2013

Enrollment Advisor, College of Education

University of Phoenix

Hired to enroll students in the College of Education programs and retain them, at least, through first two classes.

Increased enrollments 75%, from average 9 per month to 12.
Averaged 95.2% student retention rate through the first course by weekly contact and encouragement. Re-emphasized educational objectives and student long-term goals.
Collaborated with academic and financial advisors, working as an efficient team in providing consistent advisement to help students overcome obstacles.
Achieved Central Division “Inspire Award” for leading by example.

May 2009Aug 2011

Assessment Specialist

Universal Technical Institute

Observed and coached more than 50 nationally certified instructors and lab assistants on best classroom practices. Hired to evaluate and create new testing material for the Marine Tech Training program as well as other projects, with budgets up to $25 million.

Improved test scores 9.5% by providing quality assurance and coaching instructors on more effective teaching methods that gauged students’ understanding of the material.
Implemented learning objectives in line with Bloom’s Taxonomy. Set new standards by introducing open-ended questions and learning activities to the instructor’s guide.
Evaluated and developed final course evaluations for 23 classes.
Collaborated with industry partners such as Audi, GM, Ford and Freightliner who provided actual classroom training models.
Set in place systems, time frames and daily goals; reorganized the Avondale Teach and Evaluation.
Updated and incorporated National Automotive Technicians Education Foundation (NATEF) guidelines into coursework and lab finals.

Curriculum Development

Various Vocational Programs (Anthem Online College)

* Collaborated with instructors and curriculum development team on course revisions and performed quality control

Automotive Technology Training Program (Universal Technical Institute)

* Developed curriculum/assessment for 25 courses in alignment with NATEF standards

* Demonstrated knowledge of educational tools including: Captivate and Adobe InDesign

* Transformed a hybrid curriculum of online modules and classroom instruction

* Designed formative and summative assessments using ADDIE and Bloom's taxonomy design methods

* Evaluated curriculum and instruction during the pilot project for quality control

* Provided a summary report to senior management

Marine Mechanics Institute (Universal Technical Institute)

* Developed electrical courses in collaboration with subject matter experts

* Designed formative and summative performance labs and quizzes for all courses

* Implemented Constructed Response Questions (CRQ)

Dual Enrollment (Paradise Valley High School)

* Established dual enrollment program for English courses at PV high school in collaboration with Rio Salado Community College

* Designed and implemented extended curriculum for English courses: Eng101/102, and Creative Writing

* Created curriculum aligned to state and community college standards based on current research

Teaching Experience

Adjunct Faculty, Anthem College Online, Phoenix, Arizona -- Winter 2014

Courses: SPH 205: Public Communication

Adjunct Faculty, Arizona State University Polytechnic, Chandler, Arizona -- Fall 2008

Courses: RDG 301: Literacy and Instruction in the Content Area

Teacher, Chandler High School, Chandler, Arizona -- July 2007 - Jun. 2008

Courses: English 9, English 10

Adjunct Faculty, Rio Salado Comm. College, Tempe, Arizona -- Jan. 2005 - May 2007

Courses: Creative Writing, English 101, and English 102

Teacher, Paradise Valley High School (PVHS), Phoenix, Arizona -- Aug. 2002 - May 2007

Courses: Creative Writing, English 101/102, English 1-2/AIMS Prep (SEI), English 3-4,

Student Advisor, New Start Summer Program, University of Arizona, Tucson, Arizona -- 1998 -1999

Courses: Student Success Seminar.

Education

Bachelors

University of Arizona

Minor in Business Administration

Masters

Arizona State University

Master’s Thesis: Sleep Deprivation, Start-Times, or Poor Time Management? The Problem with Motivating Students

Doctorate

Arizona State University

Research: Educational policy reform addressing trends in North America, South America and Europe. Student and teacher perceptions of care/caring relationships and the effects on student performance and achievement.

Dissertation Title: A Funny Thing Happened on the Way to the Hippocampus: The effects of humor-embedded instruction on student achievement and memory retention

Certifications

Feb 2016

Adult Education

Arizona State Department of Education

Feb 2013

Provisional Secondary Education - English

Arizona Department of Education - expired

Organizations

Member, Kappa Delta Pi, International Honors Society for Education

Social Media Coordinator (No. Phx), David Garcia Campaign for Superintendent of Public Schools

Professional Development

Invited Presentations •Anthem College Online Building Rapport: Edutainment in Instruction •Anthem College Online Preventing Plagiarism and APA formatting •Arizona State University Teacher as Researcher, Experiences in the Research Process •Paradise Valley High School Academics/CTE Integration; Rigor, Relevance & Relationships •Paradise Valley High School Exploring Etymology •Paradise Valley High School Foldables: Cross-Content Organizational Tools

Invited Presentations

Research on Humor and Memory

Findings: Humor-embedded instruction results in increased long-term memory and student achievement.