Earlier Experiences

The PhoneGuide, Division of ypOne Canada, Inc.                                                                                      2004 - 2007

Customer Service Associate 

ON, Canada

National Trust of Queensland                                                                                                                         2002 - 2003

Business Plan Consultant ~ The Australian Book of Memories

QLD, Australia

Volunteer Experiences and Other Interests

Student Representative                                                                                                                                               2011

Program Advisory Committee, Career Development Practitioner Program, Conestoga College

  • Attend bi-annual meetings to participate and provide feedback regarding the development and delivery of the CDP program

KW Alumni Chapter Member, WLU                                                                                                                          2011

  • Attend regular meetings to assist inthe planning of Alumni Chapter events
  • Volunteer at organized events to help ensure smooth progress throughout event

Freelance Writer                                                                                                                                          2008 - Present

  • Blogger for www.contactpoint.ca
  • Editor of Kincardine & Area's Women in Business quarterly newsletter, The Ripple Effect
  • Feature writer for Kincardine News providing articles focused on the community

Professional Profile

  • Assisting clients in creating action plans for professional development
  • Knowledge of and ongoing research of local, regional and national labour market information
  • Critiquing and advising on resume writing and formats
  • Adept interveiwing and counselling skills which promote trust and a positive rapport
  • Client focused, with the ability to empathize with client's concerns and find proactive solutions
  • Research and interest in social media and networking as it related to career development

Work History

Work History
2007 - Present

Co-Founder, Lead Development Coach

M&L Ideas & Co
  • Collaborate to create the Project Progress programs, designed to assist clients in goal planning and achievement; successfully implemented a series of ongoing meetings in which clients utilized the tools and projects to reach personal and professional goals
  • Selected by the organizers of MIFF 2008 and CANNEXUS 2009 to develop and co-faclitate workshops based on the Project Progress programs targeting audiences specific to designated industries
  • Design targeted marketing packages of the Project Progress Goal Achievement program resulting in two Ontario college's accepting the course into their Continuing Education programs for the following year of course offerings
2009 - Present

Employment Counsellor

Northern Lights Canada

Employment Counsellor ~ August 2010 to present

  • Counsel clients individually with a shoulder to shoulder approach on creating employment goals through informed career decision making and provide assistance to improve job searching skills
  • Identify need to create and facilitate netwokring workshop series to assist clients in self recognition and improvement on self marketing skills, achieving a 95% satisfaction rate
  • Broaden the job search capabilites and assist to define personal branding by education clients on the use of social media
  • Create resource material to assist clients with the career decision making process and to research valuable online resources and tools
  • Participate in training opportunities including: EOIS Database (CaMS), Non-Violent Crisis Intervention, Fabulous Facilitation, Change Management and cross training on group facilitation

Employment Specialist/Case Manager ~ October 2009 to July 2010

  • Establish Return to Work Action Plans with input from clients by assessing their situation, identifying both their barriers and strengths, providing information on community resources and services available to help clients gain the tools to successfully return to employment
  • Manage case load of 400+ clients from diverse backgrounds maintaining a professional manner with an awareness of cultural and societal differences that set clients at ease and established positive and trusting ongoing relationships
2008 - 2009

Event Manager

Kincardine Scottish Festival
  • Coordinated all aspects of sponsorship, advertising and volunteer managment which brought in an attendance of over 11,000 participants
  • Managed over 75 volunteers by delegating higher responsibility to returning volunteers to share in their expertise in festival operations and maintained constant open communication with volunteers to address any issues that arose; combined, the result was a smoothly operated festival
  • Streamlined procedures by analyzing the monthly activities of previous Event Managers to create an annual plan that was implemented for future Event Managers to follow

Education

Education
2009 - Present

Career Development Practioner

Conestoga College

Maintaining 3.9 GPA

2007

Power Coach Certification

Coaching & Leadership International
1999 - 2002

Bachelor of Arts

Wilfrid Laurier University